Questions & Answers

Q: QuestionI'm already a Mint customer but I am looking to add a second phone number. Will this work on a new Pixel 6 phone requesting a new number on the same account? Is it difficult to initially use eSIM instead of a SIM card?

Asked 3 years ago by RodB.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer Hi Rod, thanks for reaching out. In order to bring your phone over, just make sure it is both unlocked and compatible by checking it's compatibility on our website. All of our plans will include a new phone number unless you choose to transfer your current number over. In most cases, installing your esim is faster and easier than a physical sim. You also get to skip the wait of receiving a physical sim. Please feel free to give us a call at (800)-683-7392.

  Answered 3 years ago by Mint Mobile Team

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Q: QuestionI noticed mint mobile is doing buy 3 month to get 3 month free, if I buy from Best Buy, how can I get the deal. Also, for mint mobile, I noticed something called recovery fee, did Best Buy price covers the recovery fee or I will need to pay later.

Asked 3 years ago by Stephen.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer Hi Stephen, thanks for reaching out. You can absolutely still get 3 months free when purchasing from Best Buy. The price you see is the price you'll pay. If you have any questions about joining the fox side, just give our team a call at (800)-683-7392.

  Answered 3 years ago by Mint Mobile Team

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Q: QuestionCan i use my same phone number?

Asked 3 years ago by Anonymous.

• A:Answer Yes you can. To transfer your current phone number to Mint, simply select the option ‘Transfer My Number’ during activation. Unfortunately, once a plan is activated we can’t transfer your number to your current Mint account. So make sure you do it at activation.

  Answered 3 years ago by Mint Mobile Team

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Q: QuestionIf I have used the 7 day trial sim will I be able to get this deal?

Asked 3 years ago by Nosha.

• A:Answer I believe you’d have to buy into a plan before the expiration of the trail to use the the activated SIM card, Else you’d have to either purchase a card with the deal from a retail outlet or get it through Mint themselves at www.Mintmobile.com or (800) 683-7392. The key is to opt into a plan before the expiration of the SIM card. The bigger the plan, the better the savings. I just purchased the 3 month package because I was activating a new service on another phone. I’ve had Mint for 2 and a half years with their 12 month unlimited plan where I enjoy the biggest benefit. Service works anywhere T-MOBILE service works. Win, win situation.

  Answered 3 years ago by SatisfiedCustomerVerified Purchase

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Q: QuestionIf i dont have a plan . Can i bring in my phone and just put in the sim card ?

Asked 3 years ago by Merlin.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service

• A:Answer As long as it’s unlocked. No carrier attached.

  Answered 3 years ago by satisfiedcustomer

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Q: Questioni have cricket and a apple iphone 7 , can i use my same phone and same number ?

Asked 3 years ago by merr.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service

• A:Answer Call Cricket and have them give you your account number and password. Give this info to Mint. On the same call, tell Cricket to remove IMEI restrictions from your phone. Then good to go.

  Answered 3 years ago by Stefanz

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Q: QuestionSo just a couple of clarifications. It is $45 for the three month period, not $45 per month for three months, right? Once the data is used up, do you still continue to get data but just at slower speeds? Thanks!!

Asked 3 years ago by Merccooper.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer It is $45 for the 3 months. I found that once tge data is up, you are completely out. Very frustrating.

  Answered 3 years ago by mountainpixieVerified Purchase

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Q: QuestionTerms and conditions show that plan activation must occur by 1/7/22 for in-store purchase to get Free 3-month, but the activate day on my card is until 2024. Can I still get 3 months free if I activate after 1/7/22? Or I'm good to activate it by 2024?

Asked 4 years ago by LoveLinesS.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer You only have 45 days to activate the plan. Use http://fbuy.me/s-sw7 to save even more!

  Answered 4 years ago by tao1

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Q: Questionif I buy two of these, can I activate both at the same time and get 12 months of wireless service in total?

Asked 4 years ago by LoveLinesS.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer No, only one plan can be used per number. http://fbuy.me/s-sw7

  Answered 4 years ago by tao1

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Q: QuestionIf I buy 3 months and get 3 months free, then it renews for a 6 month plan as stated in the description, can I change it to renew for a 12 month plan and the initial 6 months of service instead?

Asked 4 years ago by morrison22.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer you can buy any package(3/6/12 months) after the expiry of your current 6 months of service plan. Only catch is, 3/6 months costs more, after the initial 6month plan expiry. You will get the best price in the 12 months plan.

  Answered 4 years ago by MPKUVerified Purchase

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Q: Questioncan i call Argentina from the USA ?

Asked 5 years ago by paul.

• A:Answer Easy to get your answer on the Mint site. 1 cent a minute to a land line, 8 cent a minute to a mobile phone.

  Answered 5 years ago by TestshootVerified Purchase

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Q: QuestionWill this work w/Honor 6x?

Asked 5 years ago by BbBuyer.

• A:Answer Yes. This service will work on the Honor 6x device.

  Answered 5 years ago by Pauleo

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Q: QuestionAfter 3 month, can i renew with different plans like 12GB or unlimited?

Asked 5 years ago by DH2020.

• A:Answer You can up the plan at any time but if you downgrade to a lower data limit that will only take effect when you renew the plan

  Answered 5 years ago by SooclanVerified Purchase

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Q: QuestionThis deal says you get 3 mo free with activation. Does that mean in order to get the 3 free mo I have to choose the same 8gb plan, or can I switch to 3gb once the initial 3 mo is over and still get 3 mo free?

Asked 5 years ago by Melissa.

• A:Answer You can change your plan once the first 3 free months are over.

  Answered 5 years ago by Vedant

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Q: Questionwill this card fit in a rugby 2 basic phone

Asked 5 years ago by 2246.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer If this is the Samsung Rugby II, then it should work. The SIM itself is small, but has two larger frames around it. You choose which size to use. Click on the image to make it larger.

  Answered 5 years ago by BBPerson123Verified Purchase

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Q: QuestionI am looking for something that will run my dell latitude e6400 laptop while traveling the US by vehicle and trailer.

Asked 6 years ago by Melody.

• A:Answer you can do several ways, 1. if your laptop has an option to insert a sim, you can use this pack and activate a new number or port-in your existing number, activate data plan. 2. activate this SIM card in your mobile, use your mobile as hotspot to get wifi data on your dell latitude. 3. you can buy mobile hotspot devises inset this sim activate the data in it, can connect to its wifi, as mobile hotspot with this option you do not depend on your cellphone devise

  Answered 5 years ago by Chakx

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Q: QuestionWill this work with a Verizon phone?

Asked 6 years ago by Verizon.

• A:Answer No. Needs tmobile.

  Answered 6 years ago by NuMoo

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Q: QuestionSo like what happens after 3months? I’m looking to buy a SIM card with a longer term plan.

Asked 6 years ago by Brennell.

• A:Answer After three months you renew by prepaying for another 3, 6, or 12 months. It is all done online and there's no need to purchase another SIM. The more months you prepay for, the greater discount you receive. You can setup your account to autorenew for the term you want.

  Answered 6 years ago by bryanVerified Purchase

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Q: QuestionWhat are modem and router requirements for Mint Mobile? Thanks

Asked 7 years ago by Vette89.

This question was asked about the related product: Mint Mobile - 20GB/mo Phone Plan - 3 Months of Wireless Service

• A:Answer As long as your phones work with T-mobile network and you have WiFi at home! Mint mobile has Wi-Fi calling feature that you can use at home! If you have the latest iphones from Verizon, it will also work because those phones are unlocked! I am using the iphone se from Verizon for my daughter.

  Answered 7 years ago by givemeabreakVerified Purchase

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