Questions & Answers

Q: QuestionIs it possible to call Canada and Mexico for free?

• A:Answer Yes, free calling to Canada and Mexico is included with this plan.

Q: QuestionDoes this plan include unlimited text messages?

• A:Answer Yes, this plan includes 6 months of unlimited text messages.

Q: QuestionWhat happens if I have issues activating my SIM card?

• A:Answer If you have issues activating your SIM card, you can contact Mint's Care Team.

Q: QuestionDoes this plan include free calls to Canada?

• A:Answer Yes, this plan includes free calling to Canada and Mexico.

Q: QuestionIs there a warranty included with this phone plan?

• A:Answer Yes, there is a 7 days warranty for parts and labor.

Q: QuestionDoes this plan include mobile hotspot?

• A:Answer Yes, this plan includes free mobile hotspot.

Q: QuestionWhat kind of SIM card is included with this plan?

• A:Answer This plan includes a free three-in-one SIM card.

Q: QuestionHow can I start a Mint family?

• A:Answer You can start a Mint family by logging into your Mint Mobile account in the app or via Mintmobile.com.

Q: QuestionCan I use my own phone with this plan?

• A:Answer Yes, you can bring your own unlocked GSM phone if it is compatible with the service.

Q: QuestionIs it possible to use my data as a mobile hotspot?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer Yes, you can use your data as a free mobile hotspot.

Q: QuestionWhat should I do if I have issues activating my SIM card?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer If you're having issues with activating your SIM card, contact Mint's Care Team.

Q: QuestionWhat size SIM card does this phone plan use?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer This phone plan includes a free three-in-one SIM card (mini, micro, and nano sizes).

Q: QuestionWhat kind of phones are compatible with this service?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer This service is compatible with most unlocked GSM phones.

Q: QuestionDoes this plan include unlimited text?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer Yes, this plan includes 6 months of unlimited Talk & Text.

Q: QuestionHow can I start a Mint family?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer You can start a Mint family by logging into your Mint Mobile account in the app or via Mintmobile.com to make sure all your info is correct and you have a valid credit card on file.

Q: QuestionCan I call Canada and Mexico for free?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 6-Months of Wireless Service

• A:Answer Yes, you can call Canada and Mexico for free with this plan.

Q: QuestionDoes this plan include mobile hotspot?

• A:Answer Yes, this plan includes free mobile hotspot.

Q: QuestionCan I use my own phone with this service?

• A:Answer Yes, you can bring your own unlocked GSM phone if it's compatible with the service.

Q: QuestionHow can I create a Mint family?

• A:Answer You can create a Mint family by logging into your Mint Mobile account in the app or via Mintmobile.com.