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I can understand how frustrating that must be with a brand new computer! This shouldn't be happening with a new HP desktop. Here are the most likely causes and what you can do: Most Common Causes: Boot order issue - The computer might be trying to boot from the wrong drive (like a USB port or network instead of the internal drive with Windows) Loose connection - The hard drive or SSD cable may have come loose during shipping OS not actually installed - Less common with major brands, but sometimes the wrong configuration ships What to try first: Restart and check BIOS/Boot settings: Turn off the computer Turn it back on and immediately press F9 or Esc repeatedly (HP typically uses these keys) Look for a "Boot Menu" or check if your hard drive/SSD is detected If the drive shows up but isn't being used, you may need to adjust the boot order Check all connections: Power off and unplug the computer Open the case and make sure all cables are firmly connected to the hard drive/SSD Contact HP Support immediately - Since this is a new computer, it should be under warranty. If the OS was supposed to be included and isn't there, this is HP's responsibility to fix.
Sorry, there was a problem. Please try again later.Bring it back just have the recipt and if you dont have reciept ask them to look it up i am sure they will straighten it out
Sorry, there was a problem. Please try again later.yes
Sorry, there was a problem. Please try again later.Hmm! You might want to ask geek squad why this is happening.
Sorry, there was a problem. Please try again later.Maybe there was a issue with the setup process
Sorry, there was a problem. Please try again later.Every PC purchased at a large retailer like Best Buy will come with an operating system. In spite of what others may have said/responded, Windows is NOT an ala carte purchase on pretty much every PC sold by retailers. If your is truly missing the OS, then return it. It may have not had the OS image applied in the manufacturing process.
Sorry, there was a problem. Please try again later.Everything is now "a la carte" meaning you have to purchase it separately. Windows 11 is $149.99. Bite the bullet and make the purchase. It's absolutely worth it. The days of purchasing a computer fully loaded with all the software you need are sadly gone. Sorry to be the bearer of bad news. Good luck.
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