“How to I open a claim on a protected TV with a cracked screen?”
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I'd be happy to help you file a claim for your TV! The process depends on where you purchased the protection plan. Here's what you'll typically need to do: General Steps: Locate your protection plan documentation - Find your receipt, email confirmation, or protection plan certificate. You'll need the plan number and purchase date. Contact the protection plan provider - This could be: The retailer (Best Buy, Walmart, Target, etc.) A third-party provider (Asurion, Allstate, SquareTrade, etc.) The manufacturer's extended warranty File the claim - Most providers offer multiple ways: Online through their website or app By phone (usually has a claims number on your documentation) In-store (if purchased through a retailer) Provide required information: Proof of purchase Protection plan number Photos of the damage TV model and serial number Description of what happened Follow their process - They may: Send a technician to assess it Ask you to bring it to a service center Offer a replacement or reimbursement Can you tell me where you purchased the protection plan? (Best Buy Geek Squad, Amazon, manufacturer, etc.) I can give you more specific guidance once I know the provider. Also, check if accidental damage is covered - some plans only cover mechanical failures, not physical damage like cracked screens.
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