Questions & Answers

Q: QuestionHow many devices can this charger charge at the same time?

• A:Answer This charger can charge up to 3 devices simultaneously.

Q: QuestionDoes this charger come with a travel case?

• A:Answer Yes, the charger comes with a travel case.

Q: QuestionWill this charge Apple Watch Ultra?

Asked 5 months ago by Anonymous.

• A:Answer Yes, this product will charge your Apple Watch Ultra, along with all other Apple watch models.

  Answered 5 months ago by mophieSupport

  
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Q: QuestionWill this travel charge iPhone 11? Since my iPhone 11 is not a magnet phone (built in)?

Asked 5 months ago by Anonymous.

• A:Answer The iPhone 11 does support wireless charging (at slower charging speeds than more recent iPhone models), so this product will charge your phone. We'd recommend using a MagSafe compatible case that has magnets built in, which will allow you to precisely align the charging coils in your phone and the charger.

  Answered 5 months ago by mophieSupport

  
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Q: QuestionDo these charge air pods 4, 4th generation

Asked 10 months ago by Airpods.

• A:Answer Yes, this product will charge the Air Pods 4 that include Active Noice Cancellation. There are two versions of the Air Pods 4, one that supports wireless charging, and one that does not.

  Answered 10 months ago by mophieSupport

  
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Q: QuestionIs this dual voltage for international travel?

Asked 1 year ago by ReeRee.

• A:Answer unsure

  Answered 11 months ago by LRiceVerified Purchase

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Q: QuestionIs there a USB port to charge an iPhone wired? My wife’s phone has junk stuck on the back.

Asked 1 year ago by Al.

• A:Answer nope

  Answered 11 months ago by FizzyWaterFanVerified Purchase

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Q: QuestionWill this device work with any other wireless charging earbuds, or does it need to be an Apple product!

Asked 1 year ago by DMC61.

• A:Answer Hi! This product is specifically built to charge Apple devices: iPhone, Apple Watch, and AirPods. We recommend using this product to charge Apple devices.

  Answered 1 year ago by mophieSupport

  
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Q: QuestionCan you charge two iPhones at one time on this charger?

Asked 1 year ago by ML.

• A:Answer no and it doesn't work at all overseas.

  Answered 11 months ago by FizzyWaterFanVerified Purchase

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Q: Questionhttps://uk.zagg.com/firmware-update-kit/ ? Unit has stopped working after 3 weeks ! now need to order a usb stick from them to fix an update ? why not just have this a a download to laptop and plugin and fix this way ?? Duh !! why so hard to fix

Asked 1 year ago by spikey.

• A:Answer Patch doesn’t work. I was mailed the patch after it was completed and it didn’t fix the problem. Mophie then replaced the product under warranty ($9.99 shipping and handling) and the replacement charger had the same issue. Opened another warranty claim (approved, item out of stock). When restocked, wouldn’t honor approved warranty claim.

  Answered 2 months ago by HawkeyeJoe

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Q: QuestionWill the phone still charge if it is in a case or does it have to be out of the case to charge?

Asked 1 year ago by Rooster.

• A:Answer only iPhone 16 and newer but it does NOT work overseas.

  Answered 11 months ago by FizzyWaterFanVerified Purchase

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Q: QuestionDoes this 3 in 2 travel charger work for iPhone 16? And does it work for old Apple Watches such as a series 4 or 5?

Asked 1 year ago by Joan.

• A:Answer Hi! Yes, the travel charger is compatible with the iPhone 16 and any iPhone 12 or newer. It is also compatible with all series of Apple Watch.

  Answered 1 year ago by mophieSupport

  
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Q: QuestionCan it charge a iPod 5th generation

Asked 1 year ago by Spin.

Q: QuestionDoes the charging pad have to be plugged in to use? I don't see a light to show that it's fully charged so I can take it on the go if I don't have access to an outlet.

Asked 1 year ago by Paige227.

• A:Answer Yes, it has to be plugged in to use.

  Answered 1 year ago by Chad

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Q: QuestionCan I use this with Samsung?

Asked 1 year ago by DrMc.

Q: QuestionCan I charge any device on any spot? Eg 2 iPhones at the same time?

Asked 2 years ago by Alex.

• A:Answer Great question Alex! Technically you could, but the second location would be on the 5W wireless charging spot intended for AirPods -- it would not be an optimal experience.

  Answered 1 year ago by mophieSupport

  
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Q: QuestionIs this the updated 3 in 1 charger since the recall in July 2023?

Asked 2 years ago by Jr.

• A:Answer Yes. Also, it has an iWatch charger instead of two phone chargers

  Answered 2 years ago by Anna630

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Q: QuestionCan I use this to charge my iphone 15 pro and my apple watch when I'm travelling using an adapter with 240v power?

Asked 2 years ago by Roberta.

• A:Answer I traveled to the UK and plugged into a regular adapter. Did not use a converter.

  Answered 2 years ago by CynthiaJVerified Purchase

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