“I just bought a new one out of the box for my Samsung 7 and it is not charging. Do you have to first charge the morphia wireless before charging my phone. For about how long”
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No, you do not have to charge it first, but your phone must have wireless charging.
Sorry, there was a problem. Please try again later.If you are asking if you must charge the wireless charging pad, no you do not. Current it passed through a coil of wire to generate a magnetic field. Your phone, if capable, has a similar coil in it. The magnetic field induces a current in the coil in your phone, charging it. It should work from the moment you plug it in and place your phone on the pedestal. Make sure your phone is compatible with wireless charging.
Sorry, there was a problem. Please try again later.The charge stream pad+ is compatible with devices that have wireless charging. If your device does not have wireless charging, it will not work. If you continue to have any issues, please give us a call at 888-866-7443, so that we can discuss a solution with you.
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