A:AnswerHi Jack,
Okay. First what you need to do is grip the top of the case with your left (or right if you're left handed) and hold on to that one tight. Then with your right (same thing, left if you're left handed, it doesn't really matter though) hand grab the bottom of the case with the crease of skin between your thumb and forefinger over the home button so your hand is vertical to the phone. Don't do it horizontally or it'll be a lot harder. Then just pull hard and make sure nothing goes flying off.
