Questions & Answers

Q: QuestionHow do I use this wireless charger?

• A:Answer It's simple! Just place your device on the charger and charging will begin immediately.

Q: QuestionDoes this charger work with MagSafe?

• A:Answer Yes, the magnetic array on the charger is compatible with MagSafe enabled iPhone 15 devices.

Q: QuestionWhat is the maximum wattage this wireless charger can provide?

• A:Answer This wireless charger is engineered to safely deliver up to 15W of power.

Q: QuestionCan I use this charger with my phone case on?

• A:Answer Yes, as long as your phone case is lightweight and no thicker than 3mm, you can charge your phone without removing the case.

Q: QuestionHow long is the cable?

Asked 4 years ago by ThatGuy.

• A:Answer 36 inches

  Answered 3 years ago by ChuckSizzleVerified Purchase

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Q: QuestionDo you recommend it to charge my Motorola razr 2025 256GB

Asked 3 weeks ago by Leia.

• A:Answer The 2025 Motorola Razr does have wireless charging, so this product will charge your phone. However, it is a magnetic accessory, so you will need a case that supports magnetic charging.

  Answered 3 weeks ago by mophieSupport

  
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Q: QuestionHi, I was looking and wondering if it will charge my Motorola razr 2025 256GB phone let me know thanks .Ginger

Asked 3 weeks ago by Leia.

• A:Answer The 2025 Motorola Razr does have wireless charging, so this product will charge your phone. However, it is a magnetic accessory, so you will need a case that supports magnetic charging.

  Answered 3 weeks ago by mophieSupport

  
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Q: QuestionIs this item Qi and/or Magsafe certified? The description states it's "compatible", but that's not the same thing as Certified.

Asked 3 months ago by UP.

Q: QuestionDoes it work on a Google pixel watch

Asked 3 months ago by Vero.

Q: QuestionCan this charger be used with Airpods 4(ANC)?

Asked 4 months ago by kass.

• A:Answer This product was built to charge phones through a magnetic connection, and will not charge your AirPods effectively. This mophie charger will be better for your your AirPods and phones: https://www.bestbuy.com/site/mophie-15w-wireless-pad-for-iphone-or-android-black/6570657.p?skuId=6570657

  Answered 4 months ago by mophieSupport

  
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Q: QuestionDoes this charge at the full 15W when connected to an iPhone 13 with MagSafe? And does the phone show the MagSafe charging animation when first put on the charger?

Asked 5 months ago by Davis.

• A:Answer Hi! Yes, your iPhone 13 will charge at the full 15W with this this product. Typically your phone will charge at higher wattage when your battery is lower. You will also see the charging animation when you place your phone on the charger.

  Answered 5 months ago by mophieSupport

  
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Q: QuestionIs this wireless charger compatible with iphone 16

Asked 6 months ago by Coop.

• A:Answer Hi! Yes, this product is compatible with all iPhone models after iPhone 12, including all iPhone 16 models.

  Answered 6 months ago by mophieSupport

  
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Q: QuestionWill it work for a Samsung A52?

Asked 6 months ago by TL.

• A:Answer Hi! The Samsung A52 does not support wireless charging, and will not charge with this product.

  Answered 6 months ago by mophieSupport

  
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Q: QuestionWill it work for an iPhone 11 pro

Asked 7 months ago by Debi.

• A:Answer Hi! Unfortunately, this product will not work with an iPhone 11 Pro. It requires a MagSafe connection to charge properly, and the iPhone 11 is not MagSafe compatible.

  Answered 7 months ago by mophieSupport

  
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Q: QuestionIs this charger compatible with a Galaxy S21+?

Asked 8 months ago by Anonymous.

• A:Answer Yes it is, it works perfectly fine with old and new models.

  Answered 6 months ago by CesarCVerified Purchase

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Q: QuestionCan this work on a galaxy smartwatch 3? Or is this just for phones?

Asked 9 months ago by Macey.

• A:Answer This product is built for phones and will not work with the Galaxy Smartwatch 3.

  Answered 9 months ago by mophieSupport

  
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Q: QuestionDoes this work with a samsung s24?

Asked 9 months ago by jenny.

• A:Answer Hi! This product will not work with the Samsung S24, unless you use the included magnetic snap adapter to allow the charger to connect.

  Answered 9 months ago by mophieSupport

  
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Q: QuestionWill it work with iPhone SE?

Asked 9 months ago by Anonymous.

• A:Answer Hi! This product will not work for the iPhone SE, because it is not compatible with wireless charging.

  Answered 9 months ago by mophieSupport

  
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Q: QuestionWill this work with a Samsung S24 Ultra in an Otterbox Defender?

Asked 9 months ago by Anonymous.

• A:Answer Thicker cases often interfere with the connection between the charging element in your phone and the pad. We recommend removing your case with the included snap adapter attached when charging.

  Answered 9 months ago by mophieSupport

  
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