Questions & Answers
- Model:
- PB0T0003US
- |
- SKU:
- 6580484
Q: Questionwill best buy help me transfer from my old phone to a new phone if I buy one from them
Asked by BrewAlmighty.
- A:Answer Thank you for reaching out, BrewAlmighty. Best Buy typically offers services to assist with transferring data from your old phone to a new one when you purchase a device from them. However, we recommend contacting your local Best Buy store directly to confirm the availability of this service and any associated details. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow is the visibility in the sun? Can you see the screen,?
Asked by Tee.
- A:Answer Hi Tee, Thank you for your question about the Moto Edge 2024. The Moto Edge 2024 features an AMOLED display with a peak brightness of 1300 nits, which ensures excellent visibility even under direct sunlight. The high brightness level, combined with the advanced color accuracy of over a billion shades and the DCI-P3 color space, provides a clear and vibrant viewing experience. Additionally, the Corning Gorilla Glass 3 adds durability to the screen, making it more resilient to outdoor conditions. You can check the phone specification here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112. -Mitch
Answered by Motorola Customer Care

Q: QuestionNot hopeful, because there isn't a headphone jack, but is an FM radio built in? Does it have a micro SD slot? What sensors are included?
Asked by Anonymous.
- A:Answer No headphone jack, no FM radio, no SD card slot. Complete specs can be found here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112
Answered by TomC
Q: QuestionDoes the moto edge 2025 shown here have a warranty if so what is it? Also is it a New Phone or? thx
Asked by Mark.
- A:Answer It is a new phone, factory unlocked, works with all carriers
Answered by Kristiyan
Q: QuestionDoes Best Buy charge for them to connect to your specific carrier?
Asked by Anonymous.
- A:Answer I did not get charged, but I am on prepaid, not sure about post paid
Answered by Kristiyan
Q: QuestionDoes edge 2025 come with the 68W Turbopower charger?
Asked by Qian.
- A:Answer No. It does come with a short C to C cable, though.
Answered by SassyVT
Q: QuestionIf I choose the set up with Verizon will the phone still be unlocked?
Asked by Anonymous.
- A:Answer Hello there, Thanks for reaching out. If you bought this phone as unlocked device, the device should be fine with Verizon as an unlocked model. They won't be locking your device to their service. -Jess
Answered by Motorola Customer Care
Q: QuestionIs the phone compatible with Xfinity mobile?
Asked by Eling.
- A:Answer Hi Eling, We appreciate your interest in our product. No, the Moto Edge 2024 Unlocked phone does not work with the Xfinity mobile network. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes this be connected through Xfinity moble
Asked by Anonymous.
- A:Answer Hi, thank you for reaching out. Based on the specification of your phone through the retailer, it should be unlocked and can be connected with your Xfinity mobile. -Carlos
Answered by Motorola Customer Care
Q: Questionwill this work with verizon prepaid plans ?
Asked by jw888.
- A:Answer I don't know we have been with consumer Cellular for over 10 years I don't know about other carriers I assume unlocked phones once the SIM card is changed out will work with the carrier for that SIM card
Answered by user734926
Q: QuestionWill this work with net10 wireless or tracfone?
Asked by Joe.
- A:Answer Hi Joe, Thank you for your inquiry. Yes, the Moto Edge 2024 Unlocked phone is compatible with Net10 Wireless and Tracfone. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionIt has stereo speakers?
Asked by Ali.
- A:Answer Yes, It has great sound quality.
Answered by DustinBess
Q: QuestionHow many years does have for security
Asked by KC.
- A:Answer Hi KC, Thank you for your inquiry. The Moto Edge 2025 phone launched in June 2025 and will receive regular security updates until June 2028. This means the device is covered for 3 years of security updates from its launch date. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes this phone have Ram boost? If it does then how much more Ram is added when turning it on ?
Asked by RoadWarrior.
- A:Answer Hi RoadWarrior, thank you for your question. Yes, the Motorola Edge 2024 does include the RAM Boost feature (also known as virtual RAM or Memory Expansion), which uses a portion of your internal storage to temporarily act as extra RAM, helping improve multitasking and app performance. -Carlos
Answered by Motorola Customer Care
Q: QuestionUnlocked for Spectrum as well?
Asked by HarleyQuinn217.
- A:Answer Hi HarleyQuinn217, Yes, your Edge 2025 is unlocked and can be connected with Spectrum. I recommend reaching out to Best Buy support for further assistance. -Carlos
Answered by Motorola Customer Care
Q: QuestionDo you carry screen protectors for this phone?
Asked by MK1943.
- A:Answer I purchased screen protectors from Amazon and they work great.
Answered by NinaW
Q: QuestionCricket has gotten selective recently. Will this work with Cricket service? I can't check it on their site without an IMEI and do not want to pay a restocking fee if it doesn't work just to try it.
Asked by SavvyShopper.
- A:Answer Yes
Answered by RoadKing
Q: Questioncan you video chat with this phone an is it installed on phone
Asked by bob.
- A:Answer Hi Bob, Thanks for reaching out. Yes, you can do video chat using the Moto Edge 2025. However, the phone doesn’t come with a built-in video chat app. You can install third-party apps that allow video calls. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Kylee
Answered by Motorola Customer Care
Q: QuestionDoes this product come with it's own charging cable?
Asked by Valuemaven.
- A:Answer Yes but both ends are c ends.
Answered by Sylvia
Q: QuestionDoes this Motorola Edge 2024 256GB (unlocked) have the capability of outputting HDMI and/or Display Port 1.4 VIDEO from the phone's USB-C port to an HDMI monitor?
Asked by WillStrong.
- A:Answer Hmm. Good question. I suspect it does though with the right adapters. I run mine through a J5 Create hub JCD373EW (also from best Buy) which has those adapters on it. The advantage of using that type of hub with the phone is it has power throughput from a usb C.
Answered by MarkK
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