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Page Showing 21-40 of 76 questions
  • QuestionDoes the Motorola Edge phone camera have a built-in timer?

    Asked by kpics.

    • Answer Thank you for your inquiry. Yes, the Moto Edge 2024 phone does have a built-in camera timer. You can access it by opening the Camera app, selecting the timer icon (usually represented by a clock), and choosing your preferred delay (such as 3 or 10 seconds) before the photo is taken. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone hearing aid compatible?

    Asked by JamesM.

    • Answer Hi Jimbo, We appreciate your interest in our product. Yes, the Moto Edge 2024 phone is compatible with a hearing aid. Please see here for our HAC information:https://en-us.support.motorola.com/app/answers/detail/a_id/182457. If you have other questions or concerns, write us an email at [email protected]. -Mitch

      Answered by Motorola Customer Care

  • Questionwill best buy help me transfer from my old phone to a new phone if I buy one from them

    Asked by BrewAlmighty.

    • Answer Thank you for reaching out, BrewAlmighty. Best Buy typically offers services to assist with transferring data from your old phone to a new one when you purchase a device from them. However, we recommend contacting your local Best Buy store directly to confirm the availability of this service and any associated details. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow is the visibility in the sun? Can you see the screen,?

    Asked by Tee.

    • Answer Hi Tee, Thank you for your question about the Moto Edge 2024. The Moto Edge 2024 features an AMOLED display with a peak brightness of 1300 nits, which ensures excellent visibility even under direct sunlight. The high brightness level, combined with the advanced color accuracy of over a billion shades and the DCI-P3 color space, provides a clear and vibrant viewing experience. Additionally, the Corning Gorilla Glass 3 adds durability to the screen, making it more resilient to outdoor conditions. You can check the phone specification here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112. -Mitch

      Answered by Motorola Customer Care

  • QuestionNot hopeful, because there isn't a headphone jack, but is an FM radio built in? Does it have a micro SD slot? What sensors are included?

    Asked by Anonymous.

    • Answer No headphone jack, no FM radio, no SD card slot. Complete specs can be found here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112

      Answered by TomC

  • QuestionDoes the flashlight turn on and off by shaking the phone?

    Asked by Tomm.

    • Answer Hi Tomm, Thank you for your inquiry. Yes, the Moto Edge 2025 phone does support the Fast flashlight gesture from Motorola, which allows you to turn the flashlight on and off by using a quick double-chop motion with the phone; to confirm it is enabled, please go to Settings > Gestures and make sure Fast flashlight is turned on, and once enabled, the flashlight can be toggled even when the screen is off. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat type of charger does this phone require?

    Asked by DogMa.

    • Answer Hi DogMa, Thank you for your inquiry and interest in our product. The Moto Edge 2024 phone supports 68W TurboPower wired charging and 15W wireless charging. For the fastest wired charging experience, we recommend using a 68W TurboPower charger and a compatible USB-C cable. You can check the phone specification here: https://www.motorola.com/us/en/p/phones/motorola-edge/edge-gen-5/pmipmgm36mw?srsltid=AfmBOoo3AKj4txcAzgg3jbD_OJJ7VWYnTdQec8mIfrfprJtKfZKiby4v&pn=PB0T0003US. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhy is the price cheaper if Best Buy helps customers complete the transfer from the old phone to the new phone with Verizon or ATT?

    Asked by Peachy.

    • Answer Hi Peachy, We understand your concern regarding the price difference. Since the promotion and pricing you are seeing are offered and managed directly by Best Buy, including any discounts related to activation or assistance with transferring your service to Verizon or AT&T, Motorola does not have visibility into the details of those in-store offers. We kindly recommend contacting Best Buy directly or visiting your local Best Buy store, as they are the point of sale and can explain the specific requirements for the lower price and whether it is tied to in-store activation or carrier transfer assistance. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this work and maneuver like a moto z4. That's what I have now and I wanted something similar that maneuvers basically the same

    Asked by Anonymous.

    • Answer Thank you for your inquiry. The Moto Edge 2024 and the Moto Z4 are both Motorola phones, but they have different designs and feature sets. The Moto Edge 2024 is a more modern, all-screen smartphone with updated performance, camera, and software compared to the Moto Z4. While it won’t feel exactly like the Moto Z4 in terms of size or Moto Mods support, it’s designed to be smooth, responsive, and easy to use for everyday tasks. To help us better understand what you like most about how your Moto Z4 maneuvers (for example: one-handed use, button feel, gesture navigation), can you share a bit more about the specific experience you’re referring to? That will help us make a clearer comparison. Please send us an email at [email protected]. We'll be there to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support HDMI

    Asked by Jeff.

    • Answer Thank you for your inquiry. The Moto Edge 2024 phone does not include native HDMI output support directly from the phone. That means you won’t be able to connect it to an external display using a standard HDMI cable. If you need to mirror your screen, you can use wireless methods like casting to a compatible TV or display. You can visit the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/183065/~/specifications---motorola-edge---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhen I receive the phone can best buy employee put the Sim card for me

    Asked by Bernadette.

    • Answer Hi Bernadette, Thank you for your question. Yes, Best Buy employees can assist with inserting the SIM card into your new phone when you pick it up in-store. They can also help make sure your device is set up correctly and ready to use. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes Best Buy charge for them to connect to your specific carrier?

    Asked by Anonymous.

    • Answer I did not get charged, but I am on prepaid, not sure about post paid

      Answered by Kristiyan

  • QuestionDoes edge 2025 come with the 68W Turbopower charger?

    Asked by Qian.

    • Answer No, although you may consider buying a 65W charging power brick like I did. It charges very quickly with this phone and was much cheaper than the high priced 68W Turbo that is usually paired with these phones. Best Buy sells several kinds.

      Answered by DanS

  • QuestionIf I choose the set up with Verizon will the phone still be unlocked?

    Asked by Anonymous.

    • Answer Hello there, Thanks for reaching out. If you bought this phone as unlocked device, the device should be fine with Verizon as an unlocked model. They won't be locking your device to their service. -Jess

      Answered by Motorola Customer Care

  • QuestionIs the phone compatible with Xfinity mobile?

    Asked by Eling.

    • Answer Hi Eling, We appreciate your interest in our product. No, the Moto Edge 2024 Unlocked phone does not work with the Xfinity mobile network. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this be connected through Xfinity moble

    Asked by Anonymous.

    • Answer Hi, thank you for reaching out. Based on the specification of your phone through the retailer, it should be unlocked and can be connected with your Xfinity mobile. -Carlos

      Answered by Motorola Customer Care

  • Questionwill this work with verizon prepaid plans ?

    Asked by jw888.

    • Answer I don't know we have been with consumer Cellular for over 10 years I don't know about other carriers I assume unlocked phones once the SIM card is changed out will work with the carrier for that SIM card

      Answered by user734926

  • QuestionWill this work with net10 wireless or tracfone?

    Asked by Joe.

    • Answer Hi Joe, Thank you for your inquiry. Yes, the Moto Edge 2024 Unlocked phone is compatible with Net10 Wireless and Tracfone. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionIt has stereo speakers?

    Asked by Ali.

    • Answer Yes, It has great sound quality.

      Answered by DustinBess

  • QuestionHow many years does have for security

    Asked by KC.

    • Answer Motorola says that this one will have 4 years of Security updates. Similar to previous phone models, where if you go past that it may be fine although depends on the use and content of the phone.

      Answered by DanS