Questions & Answers

Q: QuestionDoes this phone support HDMI

Asked 4 months ago by Jeff.

• A:Answer Thank you for your inquiry. The Moto Edge 2024 phone does not include native HDMI output support directly from the phone. That means you won’t be able to connect it to an external display using a standard HDMI cable. If you need to mirror your screen, you can use wireless methods like casting to a compatible TV or display. You can visit the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/183065/~/specifications---motorola-edge---2024. -Mitch

  Answered 4 months ago by Motorola Customer Care

  
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Q: QuestionWhen I receive the phone can best buy employee put the Sim card for me

Asked 4 months ago by Bernadette.

• A:Answer Hi Bernadette, Thank you for your question. Yes, Best Buy employees can assist with inserting the SIM card into your new phone when you pick it up in-store. They can also help make sure your device is set up correctly and ready to use. -Mitch

  Answered 4 months ago by Motorola Customer Care

  
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Q: QuestionDoes Best Buy charge for them to connect to your specific carrier?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer I did not get charged, but I am on prepaid, not sure about post paid

  Answered 5 months ago by Kristiyan

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Q: QuestionDoes edge 2025 come with the 68W Turbopower charger?

Asked 6 months ago by Qian.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer No, although you may consider buying a 65W charging power brick like I did. It charges very quickly with this phone and was much cheaper than the high priced 68W Turbo that is usually paired with these phones. Best Buy sells several kinds.

  Answered 4 months ago by DanSVerified Purchase

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Q: QuestionIf I choose the set up with Verizon will the phone still be unlocked?

Asked 6 months ago by Anonymous.

• A:Answer Hello there, Thanks for reaching out. If you bought this phone as unlocked device, the device should be fine with Verizon as an unlocked model. They won't be locking your device to their service. -Jess

  Answered 6 months ago by Motorola Customer Care

  
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Q: QuestionIs the phone compatible with Xfinity mobile?

Asked 6 months ago by Eling.

• A:Answer Hi Eling, We appreciate your interest in our product. No, the Moto Edge 2024 Unlocked phone does not work with the Xfinity mobile network. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch

  Answered 6 months ago by Motorola Customer Care

  
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Q: QuestionDoes this be connected through Xfinity moble

Asked 6 months ago by Anonymous.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer Hi, thank you for reaching out. Based on the specification of your phone through the retailer, it should be unlocked and can be connected with your Xfinity mobile. -Carlos

  Answered 6 months ago by Motorola Customer Care

  
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Q: Questionwill this work with verizon prepaid plans ?

Asked 6 months ago by jw888.

• A:Answer I don't know we have been with consumer Cellular for over 10 years I don't know about other carriers I assume unlocked phones once the SIM card is changed out will work with the carrier for that SIM card

  Answered 6 months ago by user734926

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Q: QuestionWill this work with net10 wireless or tracfone?

Asked 7 months ago by Joe.

• A:Answer Hi Joe, Thank you for your inquiry. Yes, the Moto Edge 2024 Unlocked phone is compatible with Net10 Wireless and Tracfone. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch

  Answered 7 months ago by Motorola Customer Care

  
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Q: QuestionIt has stereo speakers?

Asked 7 months ago by Ali.

• A:Answer Yes, It has great sound quality.

  Answered 6 months ago by DustinBessVerified Purchase

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Q: QuestionHow many years does have for security

Asked 7 months ago by KC.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer Motorola says that this one will have 4 years of Security updates. Similar to previous phone models, where if you go past that it may be fine although depends on the use and content of the phone.

  Answered 4 months ago by DanSVerified Purchase

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Q: QuestionDoes this phone have Ram boost? If it does then how much more Ram is added when turning it on ?

Asked 8 months ago by RoadWarrior.

• A:Answer Hi RoadWarrior, thank you for your question. Yes, the Motorola Edge 2024 does include the RAM Boost feature (also known as virtual RAM or Memory Expansion), which uses a portion of your internal storage to temporarily act as extra RAM, helping improve multitasking and app performance. -Carlos

  Answered 8 months ago by Motorola Customer Care

  
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Q: QuestionUnlocked for Spectrum as well?

Asked 8 months ago by HarleyQuinn217.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer Hi HarleyQuinn217, Yes, your Edge 2025 is unlocked and can be connected with Spectrum. I recommend reaching out to Best Buy support for further assistance. -Carlos

  Answered 8 months ago by Motorola Customer Care

  
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Q: QuestionCricket has gotten selective recently. Will this work with Cricket service? I can't check it on their site without an IMEI and do not want to pay a restocking fee if it doesn't work just to try it.

Asked 9 months ago by SavvyShopper.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer Yes

  Answered 6 months ago by RoadKing

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Q: Questioncan you video chat with this phone an is it installed on phone

Asked 9 months ago by bob.

This question was asked about the related product: Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest

• A:Answer Hi Bob, Thanks for reaching out. Yes, you can do video chat using the Moto Edge 2025. However, the phone doesn’t come with a built-in video chat app. You can install third-party apps that allow video calls. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Kylee

  Answered 9 months ago by Motorola Customer Care

  
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Q: QuestionDoes this product come with it's own charging cable?

Asked 10 months ago by Valuemaven.

• A:Answer Yes but both ends are c ends.

  Answered 9 months ago by Sylvia

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Q: QuestionDoes this Motorola Edge 2024 256GB (unlocked) have the capability of outputting HDMI and/or Display Port 1.4 VIDEO from the phone's USB-C port to an HDMI monitor?

Asked 10 months ago by WillStrong.

• A:Answer Hmm. Good question. I suspect it does though with the right adapters. I run mine through a J5 Create hub JCD373EW (also from best Buy) which has those adapters on it. The advantage of using that type of hub with the phone is it has power throughput from a usb C.

  Answered 8 months ago by MarkKVerified Purchase

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Q: Questionif i buy a motorola edge can you transfer everthing over fromm old phone im with consumer cellular

Asked 11 months ago by phone.

• A:Answer A week ago, I transferred everything from my old Google phone to Moto Edge 2024 with no problems, Photos and Phone book. I am with Cricket.

  Answered 11 months ago by EdwardLVerified Purchase

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Q: Questionwill it work on the Boost network ?

Asked 11 months ago by Cajun.

• A:Answer Yes any carrier

  Answered 10 months ago by JersonRVerified Purchase

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