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Questions & Answers

$549.99
Page Showing 21-40 of 87 questions
  • QuestionWill it charge wirelessy

    Asked by Denny.

    • Answer Yes

      Answered by Anonymous

  • QuestionDoes the Motorola Edge phone camera have a built-in timer?

    Asked by kpics.

    • Answer Thank you for your inquiry. Yes, the Moto Edge 2024 phone does have a built-in camera timer. You can access it by opening the Camera app, selecting the timer icon (usually represented by a clock), and choosing your preferred delay (such as 3 or 10 seconds) before the photo is taken. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow many updates and years of security patches does this phone get

    Asked by Rockdale.

    • Answer Thank you for your inquiry and interest in our product, Rockdale. The Moto Edge 2024 phone will get 2 OS updates and 3 years of security updates. You can check the phone specification here: https://www.motorola.com/us/en/p/phones/motorola-edge/edge-gen-5/pmipmgm36mw?pn=PB0T0003US. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone hearing aid compatible?

    Asked by JamesM.

    • Answer Hi Jimbo, We appreciate your interest in our product. Yes, the Moto Edge 2024 phone is compatible with a hearing aid. Please see here for our HAC information:https://en-us.support.motorola.com/app/answers/detail/a_id/182457. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch

      Answered by Motorola Customer Care

  • Questionwill best buy help me transfer from my old phone to a new phone if I buy one from them

    Asked by BrewAlmighty.

    • Answer Thank you for reaching out, BrewAlmighty. Best Buy typically offers services to assist with transferring data from your old phone to a new one when you purchase a device from them. However, we recommend contacting your local Best Buy store directly to confirm the availability of this service and any associated details. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow is the visibility in the sun? Can you see the screen,?

    Asked by Tee.

    • Answer Hi Tee, Thank you for your question about the Moto Edge 2024. The Moto Edge 2024 features an AMOLED display with a peak brightness of 1300 nits, which ensures excellent visibility even under direct sunlight. The high brightness level, combined with the advanced color accuracy of over a billion shades and the DCI-P3 color space, provides a clear and vibrant viewing experience. Additionally, the Corning Gorilla Glass 3 adds durability to the screen, making it more resilient to outdoor conditions. You can check the phone specification here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112. -Mitch

      Answered by Motorola Customer Care

  • QuestionNot hopeful, because there isn't a headphone jack, but is an FM radio built in? Does it have a micro SD slot? What sensors are included?

    Asked by Anonymous.

    • Answer No headphone jack, no FM radio, no SD card slot. Complete specs can be found here: https://www.motorola.com/us/smartphones-motorola-edge-gen-5/p?skuId=1112

      Answered by TomC

  • QuestionIs this what phone eSIM compatible and can I use it for international travel?

    Asked by Anonymous.

    • Answer Yes and definitely with Visible + Pro

      Answered by MrPraline

  • QuestionCan it use an SD Card

    Asked by wik.

    • Answer No but has 256GB memory

      Answered by MrPraline

  • QuestionDo I have to buy a screen protector,?

    Asked by Sergio.

    • Answer Yes, I found the screen protector at T-Mobile.

      Answered by LisandraC

  • QuestionIs this photo new

    Asked by Mike.

    • Answer Mine was, unless you are shopping refurbished or open box, should say on the site

      Answered by MrPraline

  • Questiondoes this include a 65 watt usb c charging cable?

    Asked by Anonymous.

    • Answer No (thanks Apple) ust go to Lenovo online and order the proper 68 watt charger (cheaper than Motorola and Lenovo owns Motorola) same charger $20 less - crazy speed charging!

      Answered by MrPraline

  • QuestionI asked a question, I was emailed that it was answered but I can't find it. Is this done purposely? Why not just give me the answer?

    Asked by BGsDad.

    • Answer Hi BGsDad, Thank you for reaching out, and we’re sorry for the confusion and inconvenience this has caused. Yes, the Moto Edge 2024 phone does include AI-powered features to help improve your experience. It offers AI camera enhancements such as Adaptive Stabilization for smoother videos and better low-light photo processing, along with helpful Google Photos AI tools like Magic Editor, Magic Eraser, Photo Unblur, and Auto Enhance for easy photo editing. It also supports Google Gemini, which can assist with everyday tasks, questions, and productivity features. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have AI assistance?

    Asked by BGsDad.

    • Answer Yes but you can disable it

      Answered by MrPraline

  • Questionis this an unlocked u.s. version, not GSM unlocked?

    Asked by Anonymous.

    • Answer If it's from Best Buy it's the USA version

      Answered by MrPraline

  • QuestionDoes this phone work seamlessly with cricket sim card

    Asked by MattE.

    • Answer Hi MattE, Thank you for your inquiry. Yes, the Moto Edge 2024 Unlocked phone is fully compatible with Cricket Wireless. It supports 5G sub6 NSA and VoLTE, so you can expect seamless connectivity, clear calls, and fast data speeds with your Cricket SIM card. You can also check this link for the carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024/. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Xfinity

    Asked by Anonymous.

    • Answer Thank you for your interest in our product. No, the Moto Edge 2024 Unlocked phone does not work with the Xfinity Mobile network. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/183063/~/carrier-compatibility---motorola-edge---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the flashlight turn on and off by shaking the phone?

    Asked by Tomm.

    • Answer Yes

      Answered by AdrianA

  • QuestionWhat type of charger does this phone require?

    Asked by BarkKeeper.

    • Answer C cable

      Answered by NeryP

  • QuestionWhy is the price cheaper if Best Buy helps customers complete the transfer from the old phone to the new phone with Verizon or ATT?

    Asked by Peachy.

    • Answer Hi Peachy, We understand your concern regarding the price difference. Since the promotion and pricing you are seeing are offered and managed directly by Best Buy, including any discounts related to activation or assistance with transferring your service to Verizon or AT&T, Motorola does not have visibility into the details of those in-store offers. We kindly recommend contacting Best Buy directly or visiting your local Best Buy store, as they are the point of sale and can explain the specific requirements for the lower price and whether it is tied to in-store activation or carrier transfer assistance. -Mitch

      Answered by Motorola Customer Care