A:AnswerHi TJR558, We appreciate your interest we would like to help. Unlocked devices like the Moto E do not have WiFi calling as an option. This is per design due to the WiFi calling being a carrier-specific feature. If you have other questions, please email us at [email protected]. -Jess
A:AnswerHi Shone89,
We appreciate your interest with our product. This may or may not work with your device and we cannot guarantee all features are supported. It is best to check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Frank
A:AnswerHi Tina, thanks for your interest. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
A:AnswerThe unlocked Moto E I got from Best Buy was new in box. It's a beautiful phone. I was able to activate it on Red Pocket on a T-Mobile based plan.
A:AnswerHi Sallyandsandyandscottandjudy, Thanks for your interest. This phone is compatible with Verizon. We suggest contacting your carrier to see if all carrier features will be supported. -Jess
A:Answermaybe power off and start it again, or maybe check over your apps, because maybe there are some apps that are not compatible with your phone, or are just causing problems.
A:AnswerHi Suzee, Thanks for your interest. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device has been tested and carrier-certified to work on Consumer Cellular. - Mike
A:AnswerHi Nana, thanks for your interest. We don't have much information about the GPS accuracy of the Moto E. It's always best to experience the actual GPS performance of our device. - Mike
A:AnswerHi Leticia, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
A:AnswerHi Craft,
It means that the phone is unlocked to major US carriers. You may check our carrier compatibility chart to see other carriers supported: https://www.motorola.com/us/carrier-compatibility. - Frank
A:AnswerHi Txmosaic,
Thanks for reaching out. That will be the Talkback feature of the phone. You can turn it off by going to Apps > Settings > Accessibility > Talkback > Switch Off. In case you have questions, please email us at [email protected] and we'll be there to assist you. -Frank
A:AnswerHi Mainah, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
A:AnswerHi TrAc, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
A:AnswerHi Jsaj, Thanks for asking. This phone may be compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
