A:AnswerHi Evc,
Thanks for reaching out. This phone is compatible and unlocked to all major US Carriers and it will not work properly outside the country.
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:AnswerHi! Glad you're interested to purchase this product. Yes, this device is the AT&T (Cricket) model. The same as the model number you provided. Feel free to send us an email to [email protected] if you have questions. We are standing by to help. -Ruby
A:AnswerHi Shell, thanks for the interest. This device will not work on this network. You may check carrier compatibility chart here: https://www.motorola.com/us/carrier-compatibility. For future assistance, you can send us an email to [email protected] and we will be glad to assist. -Ruby
A:AnswerThe one I bought was in the AT&T section as a prepaid phone so it was new. ATT set it up for me as a post paid phone easily since I was already an att customer.
A:AnswerHello Chris,
Thanks fo reaching out. You may actually check the available languages on your settings that are pre-installed on the phone. If in case the languages you're looking for is not there, you may try to check it with Google since we are only the manufacture of the phone.
In case you need help, Please email us at [email protected] to further assist you.
- Frank
A:AnswerHi dang, Thanks for having one of our phones. The device works with any Bluetooth devices however, we can't guarantee the performance of each devices due to it's manufacturer's limitations. -Jess
A:AnswerHi Lolo, the Moto E5 Play will work in both markets however the US phone is optimized to work on US Frequency Ranges - it will also work globally but the frequencies are more attuned to match the US carrier frequencies. We advise you to contact your preferred carrier to check if the phone will work using their service.
-Mandy
A:AnswerHI WildBill, thanks for your interest in our product. Motorola is committed to implementing essential security patches. As new security issues emerge, we will evaluate them and update your phone as needed. The device has been tested and carrier-certified to work on AT&T network. You could send us an email to [email protected] in case you need further help. -Jhei
A:AnswerHi 3029, thanks for reaching out. The device can support up to 256GB of external memory. Can you clarify if you want to transfer files from the old phone to the new one, or vice versa? Please let us know by sending us an email to [email protected]. -Jhei
