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Questions & Answers

$228.74
Page Showing 21-40 of 113 questions
  • QuestionCan this phone have more gb like 256 or 1tb sd card?

    Asked by Susan.

    • Answer Hi Susan, Thank you for your inquiry and interest in our product. The Moto G 2025 phone supports microSD card expansion up to 1TB, giving you plenty of extra storage for your files, photos, and apps. You can also check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • Questionsold New and Factory "unlocked" I presume that no carrier will ever be able to lock phone starting with the first Sim, either a physical or ESim carD and I could switch carriers every month if I wanted to without worrying that this phone being locked

    Asked by Clare.

    • Answer Hi Clare, We appreciate your feedback. We're sorry for any confusion regarding the unlocked status of the device. Since the phone was purchased through Best Buy, we recommend contacting Best Buy directly to confirm the specific variant that was sold and any carrier-related policies that may apply. If the device was sold as new and factory unlocked, Best Buy will be able to provide the most accurate information regarding its network compatibility and unlocking status. -Mitch

      Answered by Motorola Customer Care

  • Question2 questions 1) Do you have to use physical Sim card or can my carrier activate it with E Sim Card 2) if I have to use a physical Sim card is the physical Sim card in my phone now moto g 5g 2024 compatible with this phone

    Asked by Clare.

    • Answer Hi Clare, thank you for reaching out to us. The unlocked Moto G (2025) and Moto G Power (2025) bought from Best Buy support a Dual SIM setup (1 Physical Nano SIM + 1 eSIM). You are not forced to use a plastic card; your carrier can activate the phone digitally using an eSIM profile. This is also incredibly convenient if you want to keep your main carrier on the eSIM and leave the physical slot open for travel or a second line. We still recommend checking with Bestbuy and your carrier if supported. -Carlos

      Answered by Motorola Customer Care

  • QuestionIs this phone a prepaid cell phone?

    Asked by Clare.

    • Answer HI Clare, Thank you for reaching out to Motorola Customer Support! To answer your question directly: it depends entirely on which specific version of the Moto G (2025) you purchased from Best Buy, as we partner with them to offer both options. We recommend reaching out to a Bestbuy support to verify this. -Carlos

      Answered by Motorola Customer Care

  • Questiondoes thus have ram boost

    Asked by SweetCleaningServices.

    • Answer Hi SweetCleaningServices, Thank you for expressing an interest in our product. Yes, the Moto G 2025 phone supports RAM Boost. The phone comes with 4GB of RAM and can expand up to 12GB with RAM Boost for improved multitasking performance. Please note that availability and supported configurations may vary by market and retailer. We recommend checking with Best Buy directly for availability in your area. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use this phone in South America

    Asked by Anonymous.

    • Answer Thank you for your interest in our devices. Our phones can generally be used in South America while travelling. However, we cannot guarantee that all features will work as expected in every network or country. We recommend checking with your mobile service provider to confirm that your SIM card and roaming services will be compatible in the region you plan to visit. Please also note that Motorola phones are designed and warranted for use within the region where they are originally sold. For this reason, we do not recommend purchasing a device in one region for long-term use in another, as warranty coverage and full network compatibility may be limited outside the intended market. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone come with a SIM card?

    Asked by Jet.

    • Answer Hi Jet, Thank you for your inquiry. Based on Best Buy’s product description, the phone does not come with a SIM card included in the box. A SIM card must be obtained separately from your mobile carrier, or you may use your existing SIM if it is compatible with the device. Once you have a SIM card, you can insert it into the phone and follow your carrier’s activation steps to connect to their network. -Mitch

      Answered by Motorola Customer Care

  • Questionis this compatible with Spectrum mobile?

    Asked by Anonymous.

    • Answer We appreciate your interest in our product. Yes, the Moto G 2025 Unlocked phone will work with Spectrum Mobile. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/187414/~/carrier-compatibility---moto-g---2025. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes this phone support contactless pay (tap to pay)? thanks

    Asked by AJ.

    • Answer Hi AJ, Thank you for your inquiry. Yes, the Moto G 2025 phone does support contactless payments (tap to pay) through NFC. To check if your device has this feature, you can go to Settings > Connected devices > Connection preferences and look for the NFC option. If available, simply turn it on, set up your preferred payment app, and you’ll be ready to use tap to pay for purchases. You can check the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/184288/~/specifications---moto-g---2025/. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I take it to mexico company es telcel chip ?? Its for my son he lives theres thats way ??

    Asked by Lety.

    • Answer The phone is unlock on GSM network so it should work, just verify with the carriers in Mexico

      Answered by DionneL

  • QuestionIs the battery replaceable?

    Asked by Rena.

    • Answer No

      Answered by KendallM

  • QuestionCan I transfer my contacts and photos to the new phone?

    Asked by Nancy.

    • Answer yes you can either do it the old slow way or they do include a transfer cord to put between the 2 phones......I didnt pay attention to it when I transferred lol......read directions first

      Answered by Tekkwise

  • Questionwhat android version is on this phone?

    Asked by Anonymous.

    • Answer Can be updated to Android 16 over WiFi

      Answered by KendallM

  • QuestionDoes this Motorola include the Sim card? Do I need to purchase one?

    Asked by Val.

    • Answer It does not include a SIM card. I transferred my SIM card from my old phone, since it is an UNLOCKED phone.

      Answered by ThomasR

  • QuestionCan we use this device with Indian Telecom SIM (Vodafone India/VI)? Usually in USA, they have partnership with TMO for local roaming. Before i buy, wanted to know if this device works or not.

    Asked by RaJaRoRi.

    • Answer Yes of course.

      Answered by Michael

  • QuestionCan you play roblox on this phone?

    Asked by Isaa.

    • Answer You may able to play roblox

      Answered by Sepulveda

  • QuestionDoes this phone have smart things

    Asked by CynthiaM.

    • Answer I think so

      Answered by Sepulveda

  • QuestionhOW DO i GET A USERS MANUAL FOR THE MOTO G STYLUS 2025 PHONE

    Asked by aUD.

    • Answer In the settings

      Answered by Sepulveda

  • QuestionHi, is this phone fall resistant?

    Asked by Lucy.

    • Answer I had dropped mine a few times from a short distance, but the screen shattered when it fell from about 4 feet off the ground onto a concrete floor. I highly recommend a protective case for it.

      Answered by ThomasR

  • Questiondoes this have talk to text feature?

    Asked by Enzo.

    • Answer Yes the Motorola g 2025 I have al lot of features and more.

      Answered by youngblood