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Questions & Answers

Your price for this item is $149.99
The comparable value price is $199.99
Page Showing 21-40 of 91 questions
  • QuestionWhy does Motorola offer such a short period of software updates and security updates? Motorola is way behind the major players who offer much longer update periods of multiple years while Motorola is only at one year for software and 3 years for security

    Asked by Georgia.

    • Answer Hi Georgia, Thank you for sharing your feedback. We are actively working on improving our software update policy. We are working on improving the support for some of our latest devices to receive three or more OS upgrades and corresponding security updates. We appreciate your input. -Jess

      Answered by Motorola Customer Care

  • QuestionIs this a GSM phone?

    Asked by Billy.

    • Answer Hi Billy! Yes, this phone is a GSM unlocked model. -Jess

      Answered by Motorola Customer Care

  • QuestionIs it compatible with Patriot Mobile?

    Asked by Jen.

    • Answer Hi Jen, thank you for reaching out. Yes you can connect your Patriot Mobile as long as the device is unlocked. -Carlos

      Answered by Motorola Customer Care

  • QuestionDoes this support microSD?

    Asked by Howard.

    • Answer Thank you for your inquiry, Howard. The Moto G 2025 phone supports expandable storage via a microSD card of up to 1TB, allowing you to easily increase your device’s storage for photos, videos, apps, and more. You can check the link to see the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • Questionwhat is the cutoff date for os updates?

    Asked by Os12.

    • Answer Hi Os12, Thank you for reaching out. We understand the importance of timely and secure software updates, and our team is committed to delivering quality upgrades for eligible devices as quickly as possible. At this time, we don’t have a specific cutoff date to share for OS updates for the Moto G 2025. We recommend keeping an eye on our official upgrade page for future announcements and details: https://en-us.support.motorola.com/app/software-upgrade/g_id/1949/. -Mitch

      Answered by Motorola Customer Care

  • QuestionSince this phone is already unlocked, can I just slot in my metro nano sim card?

    Asked by Sam.

    • Answer Hi Sam, Thank you for expressing your interest in our product. Yes, the Moto G 2025 Unlocked phone should work with a Metro by T‑Mobile nano SIM card. You can check this link to see all of this phone's compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/187414/~/carrier-compatibility---moto-g---2025. -Mitch

      Answered by Motorola Customer Care

  • QuestionThe phone will working in South Asia with the local SIM card ?

    Asked by CsabaN.

    • Answer Hi CsabaN, thank you for inquiring. Motorola does not make "international" versions of phones; any phones marketed as international are intended for other regions. They may not have the required radio bands for your mobile carrier, and they are only in warranty in the country where they were intended for sale. We do not recommend buying a phone that is not sold in the region where you intend to use it regularly. -Carlos

      Answered by Motorola Customer Care

  • QuestionUnit not connecting to Android Auto via USB cable or wireless. Previous phone Motorola Moto G 56 2023 connects correctly.

    Asked by Uncle316.

    • Answer Hi Uncle316, We’re sorry to hear that your Moto G 2025 isn’t connecting to Android Auto via USB or wirelessly, especially since your previous Moto G 56 2023 connected without any problems. To help resolve this, please make sure you’re using a high-quality USB cable that supports data transfer if connecting via wire, and try a different USB port in your car. Ensure both your phone’s system software and the Android Auto app are updated to the latest versions, and check that your car’s infotainment system is also up to date. For wireless connections, confirm that Bluetooth and Wi-Fi are turned on and that your car supports wireless Android Auto. You may also want to go to Settings > Connected devices > Connection preferences > Android Auto to ensure the feature is enabled, restart both your phone and your car’s system, and clear the cache and data for the Android Auto app. If the connection still does not work, please write us an email at [email protected]. We'll be happy to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionMotorola power 5g is it compatible with Spectrum

    Asked by Popeye.

    • Answer Hi Popeye, Thank you for your inquiry. This Moto G 2025 Unlocked phone will work with Spectrum Mobile. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this run Android 15 or newer?

    Asked by Isabella.

    • Answer Yes it does run Android 15

      Answered by LadawnR

  • Questiondoes this phone price include the sim card to get the phone working?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Based on the BesbtBuy product description, the phone does not include a SIM card. You will need to use your own SIM or purchase one from your carrier to get the phone working. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes this work with twigby?

    Asked by todd.

    • Answer Thank you for your inquiry, Todd. The Moto G 2025 is compatible with various carriers, including major networks like Verizon and T-Mobile. However, for specific compatibility with Twigby Mobile, we recommend contacting their support directly. For more detailed information about the Moto G 2025's carrier compatibility, please refer to the official Motorola page: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. Should there be any further inquiries, please do not hesitate to email [email protected]. -Mitch

      Answered by Motorola Customer Care

  • Questionwhere is the sims card located

    Asked by Anonymous.

    • Answer Thank you for your inquiry! On the Moto G 2025 phone, the SIM card tray is located on the top-left edge of the device. To access it, insert the provided SIM ejector tool into the small hole next to the tray and gently push to pop it out. Once the tray is removed, you can insert or remove your SIM and microSD cards as needed. For more detailed instructions, you can refer to this link here: https://help.motorola.com/hc/3590/15/na/en-us/index.html?t=CGT1507043258&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. -Mitch

      Answered by Motorola Customer Care

  • Questionis this phone unlock? and use it in South America ?

    Asked by Patty.

    • Answer This is unlocked phone and I am using in U.S

      Answered by FatihY

  • QuestionCan this phone be used in europe with a european sim?

    Asked by marcg.

    • Answer Thank you for your inquiry, Marcg. Our phones should work in Europe; however, we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider to confirm whether your SIM will operate correctly with this device. Please note that we generally do not recommend purchasing a phone in one region for ongoing use in another, as Motorola phones are only covered under warranty in the country or region where they were intended for sale. We hope this helps you plan accordingly. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this compatible with u s cellular?

    Asked by Robert.

    • Answer Yes it is. Works with T-Mobile , I am sure it will work with others

      Answered by DavidW

  • QuestionDoes this model comes with the lockscreen magazin feature?

    Asked by lockscreen.

    • Answer Yes

      Answered by ChristineM

  • Questiondoes this phone accept wireless charging?

    Asked by Anonymous.

    • Answer No wireless charginf

      Answered by BlueTrail

  • QuestionDoes it have screen mirroring?

    Asked by Drkjr.

    • Answer Yes

      Answered by KingT

  • QuestionDoes this phone work with provider Spectrum? Does this phone have Wi-Fi calling?

    Asked by Doc.

    • Answer Yes Yes

      Answered by Max11