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Questions & Answers

Your price for this item is $174.99
The comparable value price is $199.99
Page Showing 61-79 of 79 questions
  • QuestionIs this a 5G phone?

    Asked by Anonymous.

    • Answer Thank you for expressing an interest in our product. Yes, the Moto G 2025 is a 5G-capable phone. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this unlocked phone work with India carriers.

    Asked by Vamsi.

    • Answer Hi Vamsi, We appreciate you expressing your interest in our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow many years of software updates are provided?

    Asked by YeahBut.

    • Answer Thank you for your inquiry and interest in our product, YeahBut. The Moto G 2025 phone will get 1 OS update and 3 years of security updates. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support USB-C to HDMI so I can view it on an external monitor?

    Asked by Hikerguy.

    • Answer Hi Hikerguy, Thank you for your inquiry. The Moto G 2025 phone does not support USB-C to HDMI for connecting to an external monitor. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the actual installed ram on the device?

    Asked by kida.

    • Answer Hi Kida, thank you for your inquiry. ​The Moto G (2025) comes with 4 GB of installed RAM. Additionally, it features RAM Boost technology, which allows the device to utilize internal storage to expand the effective memory up to 12 GB. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Carlos

      Answered by Motorola Customer Care

  • QuestionDo any of the moto g series come with a stylus?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. No, The Moto G Stylus series is the only Moto G model that comes with a built-in stylus. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionHi - If I buy this phone in the US, will it work with a Canadian carrier's SIM?

    Asked by Jon.

    • Answer Hi Jon, Thank you for expressing an interest in our product. Yes, Our phones should work in Canada where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionThis specific model accept eSIM card?

    Asked by hpiccov.

    • Answer Hi Hpiccov, Thank you for expressing an interest in our product. Yes, the Moto G 2025 phone supports dual SIM functionality with one physical nano SIM and one eSIM. If you’re considering using an eSIM, we recommend checking with your carrier to confirm eSIM activation and compatibility. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs the 5000mAh battery user-replaceable? If user accessible and replaceable, what is its OEM part number? Thank you and best regards.

    Asked by NewSimpleMobileSubscriber.

    • Answer Hi Tl, Thank you for expressing your interest in our product. The Moto G 2025 phone features a 5000mAh battery that is non-removable and not user-replaceable. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionHi, does the Moto G 2025 support Ready For?

    Asked by MotoMike.

    • Answer Hi MotoMike, Thank you for your inquiry and interest in our product. The Moto G 2025 phone does not support the Ready For feature. For a full list of devices that are compatible with Ready For, you can check our reference chart here: https://en-us.support.motorola.com/app/answers/detail/a_id/160549/p/11098. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre there any problems with updates on the moto g phones

    Asked by LD.

    • Answer Hi LD, We strive to provide timely updates for the Moto G series to improve performance, and security, and add new features. However, if you're experiencing any specific concerns with updates, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the RAM size for this phone?

    Asked by Larry.

    • Answer Hi Larry, thank you for reaching out to us. Your Moto G 2025 has 4GB RAM, expandable up to 12GB with RAM Boost. Should you have additional questions you can write us an email at [email protected]. -Carlos

      Answered by Motorola Customer Care

  • QuestionIs the fingerprint sensor only on the side of the phone or is it also on the rear (where the M logo is)?

    Asked by Brittany.

    • Answer Hi Brittany, Thank you for your inquiry and interest in our product. The Moto G 2025 phone features a side-mounted fingerprint sensor for quick and secure unlocking. It does not have a fingerprint sensor on the rear (M logo). Additionally, the device supports face unlock for added convenience. You can also check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this phone have more gb like 256 or 1tb sd card?

    Asked by Susan.

    • Answer Hi Susan, Thank you for your inquiry and interest in our product. The Moto G 2025 phone supports microSD card expansion up to 1TB, giving you plenty of extra storage for your files, photos, and apps. You can also check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill these work with the Verizon prepaid cards .

    Asked by Suzie.

    • Answer Thank you for your inquiry and interest in our product, Suzie. According to Best Buy’s carrier compatibility details here: https://www.bestbuy.com/site/motorola-moto-g-2025-128gb-unlocked-forest-gray/6608063.p?skuId=6608063&intl=nosplash the Moto G 2025 phone is compatible with Verizon. However, we recommend checking directly with Verizon to confirm support for prepaid plans, as some features may vary by carrier. -Mitch

      Answered by Motorola Customer Care

  • Questioncan a Samsung charger be used with this?

    Asked by buddy.

    • Answer Hi buddy, thank you for reaching out to us. We do not usually recommend using different charger. We only recommend the original charger that i came with. But if you would like to use a different charger, it should supports up to 30 W TurboPower via USB‑C Power Delivery. A third-party charger that supports USB‑PD at 30 W or higher. -Carlos

      Answered by Motorola Customer Care

  • QuestionI'm trying to buy this phone for a friend in Sri Lanka. Is this phone compatible with any SIM universally, or is it only compatible in US. Also, does it come with the charging adapter?

    Asked by Anuhas.

    • Answer We appreciate you expressing your interest in our product, Anuhas. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. As for the charging adapter, the product description mentions that the phone comes with a USB Type-C cable. Please note that the charging adapter may not be included. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes the phone have wireless charging?

    Asked by LT.

    • Answer Hi LT, Thank you for your inquiry and interest in our product. No, the Moto G 2025 phone doesn't support wireless charging. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan 5G be turned off to us 4G exclusively?

    Asked by RickS.

    • Answer It does not give the option when following the props to switch from 5G to 4G LTE. There are no option to switch.

      Answered by 2INTHECHEST