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  • QuestionWill these work with the Verizon prepaid cards .

    Asked by Suzie.

    • Answer Thank you for your inquiry and interest in our product, Suzie. According to Best Buy’s carrier compatibility details here: https://www.bestbuy.com/site/motorola-moto-g-2025-128gb-unlocked-forest-gray/6608063.p?skuId=6608063&intl=nosplash the Moto G 2025 phone is compatible with Verizon. However, we recommend checking directly with Verizon to confirm support for prepaid plans, as some features may vary by carrier. -Mitch

      Answered by Motorola Customer Care

  • Questioncan a Samsung charger be used with this?

    Asked by buddy.

    • Answer Hi buddy, thank you for reaching out to us. We do not usually recommend using different charger. We only recommend the original charger that i came with. But if you would like to use a different charger, it should supports up to 30 W TurboPower via USB‑C Power Delivery. A third-party charger that supports USB‑PD at 30 W or higher. -Carlos

      Answered by Motorola Customer Care

  • QuestionWill this phone work in India using carriers like Vodafone, Airtel, Jio etc?

    Asked by Sachin.

    • Answer Yes

      Answered by HarshaH

  • QuestionI'm trying to buy this phone for a friend in Sri Lanka. Is this phone compatible with any SIM universally, or is it only compatible in US. Also, does it come with the charging adapter?

    Asked by Anuhas.

    • Answer We appreciate you expressing your interest in our product, Anuhas. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. As for the charging adapter, the product description mentions that the phone comes with a USB Type-C cable. Please note that the charging adapter may not be included. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes the phone have wireless charging?

    Asked by LT.

    • Answer Hi LT, Thank you for your inquiry and interest in our product. No, the Moto G 2025 phone doesn't support wireless charging. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre there any problems with updates on the moto g phones

    Asked by LD.

    • Answer Hi LD, We strive to provide timely updates for the Moto G series to improve performance, and security, and add new features. However, if you're experiencing any specific concerns with updates, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone come with a charger and cable ?

    Asked by Herk.

    • Answer Just the cable, no charger box

      Answered by EveMiRo

  • QuestionCan 5G be turned off to us 4G exclusively?

    Asked by RickS.

    • Answer It does not give the option when following the props to switch from 5G to 4G LTE. There are no option to switch.

      Answered by 2INTHECHEST