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Page Showing 41-60 of 142 questions
  • Questiondoes this phone have a captions capability?

    Asked by LARRY.

    • Answer Yes

      Answered by Chad

  • Questionwill this phone wortk on spectrume mobile

    Asked by david.

    • Answer Hi David, We appreciate your interest in our product. Yes, the Moto G 5G 2023 Unlocked phone will work with Spectrum Mobile. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work in other countries having 4G coverage?

    Asked by RH.

    • Answer Hi RH, Thank you for your inquiry. Yes, the Moto G 5G 2023 Unlocked phone is designed to work in various countries with 4G coverage. However, while our phones generally support international networks, we cannot guarantee that all features will be fully supported in every region. We recommend checking with your mobile service provider to ensure that your SIM card will function properly in the country you’re visiting. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs there an SD card slot?

    Asked by Ups67.

    • Answer Yes

      Answered by Nopicture

  • QuestionIs this phone eSIM capable?

    Asked by Anonymous.

    • Answer We appreciate you posting this and for your interest in one of our Motorola devices. The device doesn't support an e-SIM card, instead it supports a Single SIM (1 Nano SIM + 1 microSD). To know more about the features and specifications of the device, kindly check the link provided below at https://en-us.support.motorola.com/app/answers/detail/a_id/174791/~/moto-g-5g-%282023%29---specifications. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. -Nate

      Answered by Motorola Customer Care

  • QuestionI have a pre-paid AT&T sim card that I bought in Mexico, would it work with it?

    Asked by Anonymous.

    • Answer Thanks for taking the time to post this. This device is unlocked. The AT&T SIM card should work on it. However, I encourage you to contact AT&T to verify this information. They're in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. -Nate

      Answered by Motorola Customer Care

  • QuestionCan this be used at spectrum?

    Asked by lea.

    • Answer Yes. I am using it with Spectrum.

      Answered by MichaelP

  • QuestionIs this phone hearing aide compatable

    Asked by waycon.

    • Answer Hi Waycon, We appreciate your interest in our product. Yes, Moto G 5G 2023 phone is compatible with a hearing aid. Please see here for our HAC information: https://www.motorola.com/us/about/hearing-aid-compatibility-us if you have other questions or concerns, please write us an email at [email protected]. -Mitch

      Answered by Motorola Customer Care

  • QuestionHi, Does this unlocked phone works for any carrier especially in India? Please let me know.

    Asked by Krish.

    • Answer Hi Krish, Thank you for reaching out to us. Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support NFC for contactless paymets. See image of current phone that has it

    Asked by Anonymous.

    • Answer No it Doesn't....

      Answered by Paul

  • QuestionDoes this phone support e-Sim capability? Can the phone be used outside of the U.S.?

    Asked by BonsaiTree.

    • Answer Thank you for your questions, BonsaiTree. The Moto G 5G 2023 does not support eSIM capability and the phone should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill Best Buy transfer from my old phone to the new phone?

    Asked by Jc.

    • Answer Yes, but there is a set up fee.

      Answered by LindaB

  • QuestionDoes the phone have wireless charging?

    Asked by Rogerd.

    • Answer Thank you for your inquiry and interest in our product, Rogerd. No, the Moto G 5G 2023 phone does not support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this phone be used with UK (Lyka), Irish (Tesco) and European (Carte Orange) cellular services?

    Asked by Anonymous.

    • Answer We appreciate you expressing your interest in our product. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone use GSM? I'd like to get this phone for someone going to England for a week. Am I right, that they would have to purchase (or rent?) a SIM card at the airport? I have no experience with this. Thank you!

    Asked by plonialmoni.

    • Answer Hi Plonialmoni, Thank you for your interest in our product. Yes, the Moto G 5G 2023 unlocked phone uses GSM technology and this phone should work in England, though we cannot guarantee all features are supported. Major airports in England usually have kiosks or stores where you can purchase SIM cards from various providers. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • Questionwill this work on Helium mobile?

    Asked by Helium.

    • Answer Thanks for your interest, Helium. Moto G 5G 2023 Unlocked phone will work with other MVNOs on the T-Mobile network. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. We suggest checking with Helium to confirm if this phone will work with them. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work in Brazil?

    Asked by Anonymous.

    • Answer We appreciate your interest in our product. Yes, Our phones should work in Brazil where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work in Mexico? Is it unlocked internationally or just the US?

    Asked by Mexico.

    • Answer Hello Mexico, Thanks for your inquiry. This phone works in and outside the US but can't guarantee that all carrier features will work outside the US as this phone is a US variant and has a different band. I would suggest contacting your preferred service provider to see if this phone will work with their service. Please note that warranty and compatibility are limited to where it was purchased. -Iza

      Answered by Motorola Customer Care

  • QuestionWill this phone work on 4 g service.

    Asked by Anonymous.

    • Answer Yes

      Answered by LWar

  • QuestionDoes this model work with Pure Talk carrier? They use AT&T towers.

    Asked by jpms.

    • Answer Thank you for expressing your interest in our product, Patgj. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G 5G 2023 Unlocked phone should work with other MVNOs on the AT&T network. We suggest contacting Pure Talk carrier to confirm and for further details. -Mitch

      Answered by Motorola Customer Care