Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Questions & Answers

No content
  • PIXE OLTRA 50MP Apr 3 Tue, 100% 11 35 MA
  • Apr 3 Tue, 11:35
  • Pixel Ultra 50MP Camera
  • The text on the image reads "Apr 3 Tue, 100% 11 35". This information suggests that the image was taken on April 3rd, which is a Tuesday. The device is at 100% battery life, and the time displayed is 11:35.
  • Alt View 1. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • Alt View 2. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • Apr 3 Tue, 100% 11 35
  • Alt View 12. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • Alt View 13. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • Alt View 14. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • Alt View 15. Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green.
  • The text on the image reads "Apr 3 Tue, 100% 11 35".
  • Moto g 5G Product Overview Video video 0 minutes 33 seconds
  • How to switch from Android Video video 2 minutes 59 seconds
  • How to switch from iPhone Video video 3 minutes 23 seconds

Motorola - moto g 5G 2024 128GB (Unlocked) - Sage Green

Model:
PB0L0000US
SKU:
6576777
Presidents' Day Deal
Your price for this item is $129.99
The comparable value price is $199.99
Page Showing 21-40 of 127 questions
Ask a Question

  • Questioni CALLED US MOBILE AND THEY NEED TO KNOW THE IBIE (SOMETHING LIKE THAT) TO BE ABLE TO TELL ME IS IT WILL WORK ON THEIR SYSTEM. CAN YOU HELP ME?

    Asked by imadoer.

    • Answer The IMEI is the equivalent of the VIN of a car. You dial #06#* and it will give you the number you need. They should have walked you through this.

      Answered by REALLYMOTO

  • QuestionDoes this phone work with straight talk wireless? It's not listed, but it's a large carrier.

    Asked by JJ.

    • Answer Hi JJ, Thank you for your interest in our product. Yes, Moto G 5G 2024 Unlocked phone is compatible with Straight Talk Wireless. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDOES THIS PHONE WORK IN INDIA 5G

    Asked by PRABHA.

    • Answer Hi PRABHA, We appreciate you expressing your interest in our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes the phone have NFC capability? which is Near-field communication (NFC) where I can take tap payment for google pay and other apps that I would take payments from someone for my Venmo app

    Asked by TracyD1421.

    • Answer Yes

      Answered by MichaelA

  • QuestionWill this phone work with esim ie, Airalo, Ubigi, etc for use only when travelling abroad without connecting to a US mobile carrier

    Asked by Joe6372.

    • Answer Hi Joe6372, Yes, the unlocked Motorola Moto G 5G (2024) you ordered does support eSIM, meaning you can use travel-focused eSIMs like Airalo, Ubigi, etc. while abroad without needing to connect to a traditional US mobile carrier. We still recommend reaching out directly to your service provider to assist you properly. -Carlos

      Answered by Motorola Customer Care

  • QuestionWill it connect to a Spectrum provider network?

    Asked by Richy.

    • Answer Hi Richy, thank you for your question. Your device is unlocked and can be connected with Spectrum. if you want to confirm you can also contact BestBuy support. -Carlos

      Answered by Motorola Customer Care

  • QuestionCan this phone be used with US Mobile? I did not see it in the list of carriers.

    Asked by Mary.

    • Answer If you buy it unlocked it should be able to work because I purchased this and used it in Jamaica and the sim worked fine.

      Answered by Niquey

  • QuestionWill this phone work throughout Europe?

    Asked by Ronnie.

    • Answer I have used my GSM phones in Europe many times with no problem, and this phone has GSM bands.

      Answered by PaulB

  • QuestionWhy do you only have Verizon for the $49.99 carrier connection?

    Asked by MolliesDad.

    • Answer Thank you for your inquiry, MolliesDad. The availability of carrier-specific promotions, such as the $49.99 carrier connection, is determined by the retailer or carrier and not directly by Motorola. We recommend reaching out to Best Buy for clarification, as they can provide the most accurate and detailed information about their current promotions and offers. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this phone be used with Spectrum Mobile as they are extremely limited if you don't buy from them. My Motorola and Samsung unlocked phones cannot be used on Spectrum Mobile.

    Asked by MolliesDad.

    • Answer Hi MolliesDad, We appreciate your interest in our product. Yes, Moto G 5G 2024 Unlocked phone will work with Spectrum Mobile. You can check this link for the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the main camera have OIS (Optical Image Stabilization)?

    Asked by prof2000.

    • Answer Hi Prof2000, Thank you for your inquiry. The Moto G 5G 2024 phone features a 50 MP main camera with Quad Pixel technology, but it does not include Optical Image Stabilization (OIS). However, the camera does come with several software-based features to help with stabilization, such as video stabilization for smoother video recording. You can check this link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-5g-gen-3/pmipmgl36mr?pn=PB0L0000US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have VoLTE?

    Asked by prof2000.

    • Answer Hi Prof2000, We appreciate your interest in our product. The device has been designed to support VoLTE. However, VoLTE is carrier-specific. I would suggest contacting your carrier to check if the phone will work with VoLTE or you can look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility to see all the list of carriers that support VoLTE on Moto G 5G 2024 phone. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with tello mobile?

    Asked by prof2000.

    • Answer Thank you for your interest, Prof2000. The Moto G 5G 2024 phone should work with other MVNOs on the T-Mobile network. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. We suggest checking with Tello to confirm if this phone will work with them. -Mitch

      Answered by Motorola Customer Care

  • Questionis this compatible with Cricket

    Asked by Anonymous.

    • Answer Thank you for expressing an interest in our product. Yes, Moto G 5G 2024 Unlocked phone will work with Cricket Wireless. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone work with Truconnect? The phone I was using doesn't work any longer and the phones they sell are too expensive. On their website it says the sim will work with and GSM unlocked phone.

    Asked by Ben.

    • Answer Thank you for your inquiry, Ben. Yes, Moto G 5G 2024 Unlocked phone should work with other MVNOs on the T-Mobile and Verizon networks. We suggest contacting TruConnect to confirm and for further details. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes this phone work with pureTalk sim card

    Asked by mmmm.

    • Answer Hi Mmmm, Thank you for your interest in our product. Moto G 5G 2024 Unlocked phone should work with other MVNOs on the AT&T network. We suggest contacting PureTalk to confirm and for further details. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs there any type of warranty included with this phone?

    Asked by uny.

    • Answer Hi Uny, Thank you for your question! Motorola devices have a standard one-year manufacturer's warranty from the date of purchase barring physical or liquid damage. You can also visit this link for the warranty information here: https://help.motorola.com/hc/apps/settings/legal/global/en-us/index.html?t=CGT1507061106. -Mitch

      Answered by Motorola Customer Care

  • QuestionMy wife was recently in Australia and bought a Motorola g85 5G phone while there. Is the moto g 5G the very same phone?

    Asked by Ollie.

    • Answer Hi Ollie, Thank you for your inquiry. The Moto G85 5G and the Moto G 5G 2024 are not the same phone, but they are part of the same series and may share some similarities in terms of design and features. You can check the link for the Moto G 5G 2024 phone specifications here: https://www.motorola.com/us/smartphones-moto-g-5g-gen-3/p?skuId=1071. -Mitch

      Answered by Motorola Customer Care

  • Questionwill theses phone work in east Africa if i change my sim card from Africa

    Asked by kip.

    • Answer Thank you for your inquiry, Kip. Our phones should work in East Africa, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this product work with Xfinity Mobile

    Asked by APM1977.

    • Answer Thank you for your inquiry about our Moto G 5G 2024. Upon checking on our system, this device is not compatible with Xfinity Mobile. For your reference, you may click on this link:https://en-us.support.motorola.com/app/answers/detail/a_id/179387/~/carrier-compatibility-%7C-moto-g-5g---2024. -Aria

      Answered by Motorola Customer Care

Page 2, Showing 21-40 of 127 questions

Top Rated

  • OnePlus - 13 512GB (Unlocked) - Black Eclipse
    Your price for this item is $799.99
    The comparable value for this item is $999.99
  • Motorola - edge 2025 256GB (Unlocked) - PANTONE Deep Forest
    Your price for this item is $549.99
  • Motorola - moto g power 2024 5G 128GB (Unlocked) - Midnight Blue
    Presidents' Day Deal
    Your price for this item is $129.99
  • Motorola - moto g - 2025 128GB (Unlocked) - Forest Gray
    Your price for this item is $174.99
    The comparable value for this item is $199.99
  • Apple - iPhone 14 128GB (Unlocked) - Blue
    Your price for this item is $579.99
    The comparable value for this item is $629.99