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Questions & Answers

Your price for this item is $109.99
The comparable value price is $199.99
Page Showing 41-60 of 104 questions
  • QuestionWill the Motorola 5g 2024 work on European networks, such as Orange?

    Asked by Guseone.

    • Answer Hi Guseone, Thank you for your inquiry and interest in our product. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes this phone have wireless charging

    Asked by rr.

    • Answer Hi Rr, It was a pleasure to receive your inquiry about our product. No, the Moto G 5G 2024 phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the camera have the capability to take videos at 60fps?

    Asked by Johnny.

    • Answer Hello there, Johnny! Thank you for your inquiry and interest in our product. I've checked the specifications on our website, and unfortunately, the camera on the Moto G 5G 2024 can only record videos at 30fps. You can find more details on this page: https://www.motorola.com/us/smartphones-moto-g-5g-gen-3/p?skuId=1071. Please let us know if there's anything else we can assist you with. -Elle

      Answered by Motorola Customer Care

  • QuestionCompatible with miracle ear hearing aids?

    Asked by Cutcover.

    • Answer Thank you for your inquiry, Cutcover. The compatibility of the Moto G 5G 2024 phone with Miracle-Ear hearing aids can vary based on the specific model and features of both the phone and the hearing aids. To ensure accurate information, we recommend reaching out directly to Miracle-Ear or checking their official website for the most up-to-date compatibility details. -Mitch

      Answered by Motorola Customer Care

  • QuestionI will this phone work with assurance wireless

    Asked by Robby.

    • Answer Hi Robby, It was a pleasure to receive your inquiry about our product. Moto G 5G 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Assurance Wireless to confirm and for further details. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone with Verizon Prepaid

    Asked by Anonymous.

    • Answer Thanks for your interest in our product. Moto G 5G 2024 Unlocked phone should work with the Verizon network. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it have car play?

    Asked by Spider.

    • Answer Hi Spider, thank you for reaching out to us. Apple CarPlay is designed to work only with iPhones. Since the Moto G 5G 2024 runs Android, it cannot natively support CarPlay. But if you are referring to Android Auto, it should work. -Carlos

      Answered by Motorola Customer Care

  • QuestionXT2417-1 Is that the exact Motorolla model number of this USA carrier-unlocked Moto G 5G phone?

    Asked by briflan.

    • Answer Hi Briflan, Thank you for your inquiry. Yes, XT2417-1 is the exact model number for the Moto G 5G 2024, and it is the USA carrier-unlocked version of the phone. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan it use digital sim card?

    Asked by JingW.

    • Answer Hi Sadalsuud, thank you for reaching out to us. The Motorola Moto G 5G (2024) does support eSIM, in addition to a physical Nano-SIM. But if your carrier doesn’t support eSIM, though, that option might not work. I would recommned reaching out directly to your provider. -Carlos

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with total wireless trac phone

    Asked by Mark.

    • Answer Hi Mark, Thank you for your inquiry. The Moto G 2024 phone is compatible with Total Wireless, so you can use it on their network. However, it is not supported on Tracfone’s CDMA network, so it won’t work if you’re specifically using Tracfone service. You can check this link for the carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/179387/~/carrier-compatibility-%7C-moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this GSMA

    Asked by JaniceB.

    • Answer Hi JaniceB, Thank you for your inquiry. Yes, the Moto G 5G 2024 you’re asking about is unlocked and GSM-compatible, which means it can be used with carriers that operate on GSM networks. You can check the link for the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/179364/~/specifications---moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the battery life of this phone on a full charge?

    Asked by JandC5.

    • Answer Hi JandC5, Thank you for your inquiry. The Moto G 5G 2024 phone comes with a 5,000 mAh battery designed to provide well over a full day of use, helping you free yourself from power concerns. Actual battery life will vary based on factors like signal strength, network and device settings, temperature, battery condition, and usage patterns. You can visit the link to see the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-5g-gen-3/pmipmgl36mr?pn=PB0L0002US&tab=battery. -Mitch

      Answered by Motorola Customer Care

  • Questiondoes this phone have wireless charging

    Asked by dude.

    • Answer Hi Dude, Thank you for your inquiry and interest in our product. No, the Moto G 5G 2024 phone does not support a wireless charging feature. You can check the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/179364/~/specifications---moto-g-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs it compatible for India bands / Network ?

    Asked by RU.

    • Answer Hi RU, Thank you for your inquiry. The Moto G 5G 2024 Unlocked phone should work in India, where you may be traveling, though we can’t guarantee that all network features will be supported. We recommend checking with your mobile service provider to confirm if your SIM card and network bands are compatible. Please note that Motorola phones are only covered under warranty in the country or region where they were originally intended for sale, so we don’t suggest purchasing a phone in one region for long-term use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this phone be used in Mexico with a Mexican carrier SIM card?

    Asked by Manny.

    • Answer Hi Manny, I understand that you wish to use your phone outside of the country. Unfortunately, they may not have the required radio bands for your mobile carrier, and they are only in warranty in the country where they were intended for sale. We do not recommend buying a phone that is not sold in the region where you intend to use it regularly. -Carlos

      Answered by Motorola Customer Care

  • QuestionDoes it connect to Tello mobile

    Asked by Anonymous.

  • QuestionIs this phone compatible with trueconnect?

    Asked by David.

    • Answer Hi David, Thank you for expressing your interest in our product. The Moto G 5G (2024) Unlocked phone is designed to work with most major carriers and MVNOs operating on the T-Mobile and Verizon networks. Since TrueConnect uses one of these networks, the phone should be compatible. We do recommend reaching out to TrueConnect directly to confirm full compatibility and activation details for your specific plan. You can also visit our carrier compatibility page here for more information: https://www.motorola.com/us/en/p/phones/moto-g/g-5g-gen-3/pmipmgl36mr?pn=PB0L0002US. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I transfer my new phone to verizon myself

    Asked by Don.

    • Answer Hi Don, Thank you for your inquiry. We recommend contacting Best Buy directly for guidance on transferring your device to Verizon. They will be able to assist you with the transfer process and any carrier-specific requirements. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Metro Pcs

    Asked by Stash.

    • Answer Unfortunately

      Answered by Makayla

  • Questionis this a new phone

    Asked by kash.

    • Answer Yes it’s a new phone

      Answered by SetuS