“phone drop on carpet and wont turn back on it will not factory reset”

1-1 of 1 Answer

• Hi Maria, We're sorry to hear that your phone isn't turning back on after dropping it on a carpet. Allow us to help. Try to hold down the power button for about 10-15 seconds to force a restart. Check the phone for any visible signs of physical damage such as cracks or dents. If the issue persists, please write us an email at [email protected]. -Mitch

  Answered by Motorola Customer Care 1 year ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.