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Hi Stressed2, if you suspect a virus or unwanted software on your phone, there are a few safe steps you can follow to clean it up and protect your device. First, restart the phone in Safe Mode. This temporarily disables third-party apps and helps determine if something you installed is causing the problem. If the unusual behavior stops in Safe Mode, an installed app is likely the cause. Next, go to Settings > Apps and review recently installed or unfamiliar apps, then uninstall anything you don’t recognize or no longer need. Also, make sure Google Play Protect is enabled by opening the Play Store, tapping your profile icon, and selecting Play Protect > Scan. It’s also important to check for system updates under Settings > System > Software update, as updates often include security improvements. You can additionally clear browser data if the problem involves pop-ups or ads. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
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