“I forgot my lock screen password how can I by password it?”

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• We’re sorry to hear you’re unable to access your phone. The only way to unlock your screen in this case is to perform a hard key reset. Please note that this will restore your device to its factory default settings, erasing all data and returning it to its out-of-the-box condition. If you would like to proceed, please contact our support team by sending an email to [email protected], and we’ll guide you through the process. -Mitch

  Answered by Motorola Customer Care 1 month ago

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