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Questions & Answers

Page Showing 21-40 of 206 questions
  • Questionwhere do I charger for this phoneTmobile

    Asked by Dave.

    • Answer Target, Walmart, Best Buy, Amazon, eBay.

      Answered by RobertD

  • QuestionWhere do I find a charger for this phone

    Asked by Dave.

    • Answer First look in your own draw maybe you already have one , if not then Best buy , under five , some cvs and local mobile shops.

      Answered by Mani

  • QuestionHow does this camera compare to other higher end smart phones?

    Asked by MartiP.

    • Answer Hi MartiP, Thank you for your inquiry. The Moto G Play 2024 phone offers a 50MP camera with Quad Pixel technology, providing 4x better low-light sensitivity for sharp and vibrant photos in various lighting conditions. While flagship smartphones may have additional camera sensors, optical image stabilization, or advanced AI processing, the Moto G Play delivers excellent image quality for its price range. With fast-focus capabilities and pro-style software features, it’s designed to make capturing great shots easy and fun. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch

      Answered by Motorola Customer Care

  • Questionthis is an unlocked phone can use any network my question is if I activate on safelink wireless aka Verizon I must use CDMA network not wcdma aka sprint does this phone support CDMA Verizon towers?

    Asked by MrRcr.

    • Answer Hi MrRcr, We appreciate your interest in our product. The Moto G Play 2024 Unlocked phone is compatible with multiple network bands, including Verizon’s CDMA network. You should be able to activate it on SafeLink Wireless (which uses Verizon towers) and use the CDMA network. You can check this link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with Total by Verizon?

    Asked by SC.

    • Answer This phone is unlocked so it should be able to work with any network.

      Answered by GailB

  • QuestionDoes the Motorola G Play 2024 model work on the TracFone network?

    Asked by Buckerou.

    • Answer Hi Buckerou, Thank you for your inquiry and interest in our product. Yes, this Moto Play 2024 Unlocked phone will work with the Tracfone network. You can check this link to see all compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with mint mobile?

    Asked by Diner.

    • Answer Yes

      Answered by PriscillaBB

  • QuestionHow many software updates and upgrades is supported?

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our product. Moto G Play 2024 phone will get one year of software updates and three years of security updates. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow is play different than Stylus

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our products. The Moto G Play series phones are ideal for users looking for an affordable, basic smartphone for everyday use, while the Moto G Stylus series devices are geared towards users who want enhanced productivity and creativity features with the inclusion of a stylus, a better display, and improved camera capabilities. You can visit our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with t-mobile

    Asked by Baldy.

    • Answer MINE WORKS with mint mobile which is T-Mobile so I would say yes

      Answered by Ephuseekay

  • QuestionIs this phone compatible with cricket?

    Asked by Duke.

    • Answer Yes

      Answered by Bestgift

  • Questionis this compatible with xfinity

    Asked by saraminda.

    • Answer Hi Saraminda, we appreciate your interest in our product. No, the Moto G Play 2024 Unlocked phone does not work with the Xfinity network. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it come with a charger

    Asked by Anonymous.

    • Answer No

      Answered by GAILW

  • QuestionCan this be used with mint monile

    Asked by Anonymous.

    • Answer Yes

      Answered by GAILW

  • QuestionHow many updates will it receive?

    Asked by LongTimeCustomer.

    • Answer Hi TellMe, thank you for your inquiry. The Moto G Play 2024 phone launched in January 2024 with Android 13 and is scheduled to receive 1 OS upgrade to Android 14. It is also scheduled to receive regular security updates on a bi-monthly basis, with security updates ending in January 2027. You can check this link for the Motorola security information here: https://motorola-global-portal.custhelp.com/app/software-security-page/g_id/6806. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have nfc

    Asked by Anonymous.

    • Answer Yes it's an option on it

      Answered by ASHLONB

  • QuestionDo I need a SIM card to use it

    Asked by Sj.

    • Answer Yes

      Answered by Dmichelle

  • QuestionDoes the phone have Maps?

    Asked by Anonymous.

    • Answer Yes

      Answered by Gina

  • QuestionWill it work in the Philippines?

    Asked by Gerry.

    • Answer Hi Gerry, it was a pleasure to receive your inquiry about our product. Yes, our phones should work in the Philippines, where you may be traveling, although we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider to confirm whether your SIM is expected to operate with the phone. Please note that we do not recommend purchasing a phone in one region for ongoing use in another, as Motorola phones are covered under warranty only in the country or region where they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work on u s mobile?

    Asked by Bill.

    • Answer Hi Bill, thank you for your inquiry. Yes, the Moto G Play 2024 should work with US Mobile. US Mobile uses all three major U.S. cellular networks, Verizon, T-Mobile, and AT&T, to provide coverage. We recommend checking with US Mobile to confirm compatibility and network availability for your specific location. You can check this link for carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care