A:AnswerHi Clark, thank you for your interest in one of our Motorola devices. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Ythan
A:AnswerWe're sorry to hear that this is happening on your phone, Fluffy. We understand that this should not behave like this. We would like the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch