Questions & Answers
- Model:
- PB000007US
- |
- SKU:
- 12196450
Q: QuestionIs this phone fully compatible with AT&Ts network for things like Visual Voicemail etc?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. The Moto G Power 5G 2024 Unlocked phone is compatible with AT&T’s network, so you should be able to use it for calls, text, and data without any problems. When it comes to features like Visual Voicemail, availability can depend on AT&T’s network settings and account provisioning. For the most accurate information and to ensure everything is set up correctly, we recommend reaching out directly to AT&T support. You can also check this link for the carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/179388/~/carrier-compatibility-%7C-moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionIs SKI 6572573 a new cellphone or refurbished?
Asked by Nick.
- A:Answer I bought mine brand new.
Answered by MarcoP
Q: QuestionHi! I was recommended to buy this phone because it’s unlocked. I want to get it as a gift for my parents who live in Peru, so I wanted to ask, will it still work there if they use a Peruvian SIM card? That’s my main question. Thank you!
Asked by Sophia.
- A:Answer Hi Sophia, Thank you for your inquiry! The Moto G Power 5G 2024 Unlocked phone should generally work in Peru, though we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider to confirm that your SIM card will operate correctly with this device. Please note that Motorola phones are only covered under warranty in the country or region where they are sold, so we generally do not recommend purchasing a phone in one region for ongoing use in another. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes this come with stylus pen?
Asked by Waifer66.
- A:Answer No pen/stylus came with this phone.
Answered by Mark
Q: QuestionWill this phone support carrier outside the United States
Asked by Tm.
- A:Answer Yes
Answered by Yalew
Q: QuestionDoes this phone come with a sim card?
Asked by Anonymous.
- A:Answer No SIM comes with this phone, you need to get one and put it in. The phone does support eSIM which is a digital (not physical) SIM card option that some carriers offer.
Answered by Mark
Q: QuestionWould this phone support tag mobile SIM cards?
Asked by Zeke.
- A:Answer Hi Zeke, Thank you for your inquiry. Yes, the unlocked Moto G Power 5G (2024) should work with Tag Mobile SIM cards. Since Tag Mobile is an MVNO that uses the AT&T network, the phone is compatible with its network bands. You can check this link for the carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/179388/~/carrier-compatibility-%7C-moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes this phone have esim?
Asked by Kguest.
- A:Answer Yes, it can do physical SIM too
Answered by RakhiV
Q: Questionhas anyone updated to Android 15 or 16 with this phone?
Asked by NickWho.
- A:Answer Yes--update to Android 15 went smoothly.
Answered by Madmorgan
Q: Questionwill this phone get Android 15 or 16 update ?
Asked by NickWho.
- A:Answer Hi NickWho, Thank you for your inquiry. The Moto G Power 5G 2024 phone launched with Android 14 and is eligible for one major operating system upgrade, which means it is expected to receive Android 15. This model is not planned to receive Android 16. You can check this link for the Motorola security information here: https://motorola-global-portal.custhelp.com/app/software-security-page/g_id/6806. -Mitch
Answered by Motorola Customer Care
Q: QuestionIs this phone brand new?
Asked by Nita.
- A:Answer Hi Nita, Thank you for your inquiry. Yes, the Moto G Power 5G 2024 phone is brand new and comes sealed in its original packaging with all included accessories. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes this phone work with consumer cellular
Asked by Anonymous.
- A:Answer Yes
Answered by Yalew
Q: QuestionIs the 2024 vs 2022 a upgrade.
Asked by Dude.
- A:Answer Hi Dude, Thank you for your inquiry. The Moto G Power 5G (2024) is an upgrade over the Moto G Power (2022). The 2024 model features a newer Android 14 operating system and a more advanced MediaTek Dimensity 7020 processor, while the 2022 model comes with Android 11 and a MediaTek Helio G37 processor. Both phones have the same 5000 mAh battery, but the 2024 model offers improved performance and features overall. You can also compare the phones directly on Motorola’s website here: https://www.motorola.com/us/en/compare/index.html?gclsrc=aw.ds&gad_source=1&gad_campaignid=608549455&gbraid=0AAAAADqrZ8zl596cj_vtsqfXtcYFlGj5g&gclid=Cj0KCQiAtfXMBhDzARIsAJ0jp3DQuZnMQFxnOUrIkQWpsYZOolGUnMqwwjLuWHPFQJoW-tP0CYfwxggaAvHKEALw_wcB. -Mitch
Answered by Motorola Customer Care
Q: QuestionWill this model work with brazilian carriers sim cards?
Asked by Internationally.
- A:Answer I tried with Sim Card from India and it is works fine for me.
Answered by RamaK
Q: QuestionI recently purchased A Suburu Outback It has a tray for placing a cell phone on to charge it wirelessly. Does this phone able to be charged wirelessl
Asked by Drbob.
- A:Answer No, there is no wireless charging
Answered by Ditka
Q: QuestionShould the SIM card be included in the box? I'm not able to open the tray (I have the SIM tool) to check. Thanks.
Asked by 23M20V.
- A:Answer No, if the phone that you bought was unlocked then there won't be any sim card included
Answered by Robert
Q: QuestionWhat SIM card does this use
Asked by Anonymous.
- A:Answer The standard these days, nano sim. I'm sure you can snip your old one to fit if you had to. Also, you can probably wrap a smaller one in tape to make sure it won't come out anytime soon.
Answered by MadeThisNameJustNow
Q: QuestionWill this phone accept eSIM from Airalo that’s has international plans
Asked by Pacman.
- A:Answer Thank you for your inquiry, Pacman. Our phones are designed to work in many countries while traveling, but we cannot guarantee that all network features or services will be supported everywhere. Compatibility can vary depending on the mobile service provider and the specific eSIM plan. For your Moto G Power 5G (2024), you can try activating an eSIM from Airalo, but we recommend confirming with Airalo and your mobile service provider first to ensure the eSIM and international plan you choose are supported by the device and expected to work in the regions you plan to use it. Please note that we do not recommend purchasing a phone in one region for ongoing use in another, as Motorola phones are covered under warranty only in the country or region where they are intended for sale. -Mitch
Answered by Motorola Customer Care
Q: Questiondoes it support wireless charging
Asked by davey.
- A:Answer Sure does! I think it may even work in a toaster, since their hardware is a little different than other flagships, the energy is actually able to transmit through and provide a significant charge to the battery without harming the device (use a case) and does so in a shorter time than MOST wireless chargers. My S21+ failed this test.
Answered by MadeThisNameJustNow


































