Questions & Answers
- Model:
- PB000013US
- |
- SKU:
- 6572572
Q: QuestionI have a special needs daughter who only needs WiFi with no calling or texting. Does this phone work with WiFi without a phone carrier?
Asked by Kris.
- A:Answer Hi Kris, Thank you for your inquiry. Yes, the Moto G Power 5G 2024 phone will work with Wi‑Fi even if you don’t activate a cellular plan. You can connect the phone to Wi‑Fi networks and use it for internet access, apps, and other online features without needing a carrier. -Mitch
Answered by Motorola Customer Care
Q: QuestionWhat is the IMEI?
Asked by John.
- A:Answer That's the unique 15 digit identification number assigned to every mobile device. Sort of its digital fingerprint that distinguishes it from every other one in the World.
Answered by Good
Q: QuestionCan I use it in Bangladesh ?
Asked by Aminul.
- A:Answer Yes, as long as it's unlocked (I think they all are now), it should work in Bangladesh. You'll have to get a Local SIM to use while you're there, but that should be it.
Answered by Good
Q: QuestionDoes it have car play?
Asked by Spider.
- A:Answer No, because that's specifically an Apple feature. However, you can use Android Auto to perform the same things.
Answered by Good
Q: QuestionWill it work with Safelink ?
Asked by Anonymous.
- A:Answer Yes, it will work. The Moto G Power 2024 is listed as a compatible device on the SafeLink website.
Answered by Good
Q: QuestionIs this phone compatible for Micro Sim as pr description?
Asked by PhukiNangEenaMoo.
- A:Answer No, unfortunately it is not compatible with a micro SIM card. However, if you have a micro SIM card, your mobile service provider may be able to provide you with a nano SIM replacement, or you can use the phone's eSIM functionality if supported by your carrier.
Answered by Good
Q: Questionif this phone does not have a back button then how does one go back to previous app?
Asked by Anonymous.
- A:Answer it does have a back button
Answered by user987317
Q: QuestionIs this compatible with Pure Talk network?
Asked by Anonymous.
- A:Answer Yes, since Pure Talk uses the AT&T network, and the Moto G Power is approved for use with AT&T and other carriers that run on the same network.
Answered by Good
Q: QuestionWhy is the product description of this phone says it does not have esim capabilities?
Asked by Esimnomad.
- A:Answer It does have eSIM functionality, but it does not support 2 physical SIMs. You can use one eSIM and one physical SIM. But, you can only have one of each.
Answered by Good
Q: QuestionDoes the Moto G Power 2024 enable over-the-air FM radio reception? Does it come with an FM radio app?
Asked by MotoGcurious.
- A:Answer How much is it if straight talk and how much of it is Verizon
Answered by Anonymous
Q: QuestionIs this phone compatible with Truconnect?
Asked by Howie.
- A:Answer Sorry, I have no experience with Truconnect. I'd think that Truconnect would be able to answer your question.
Answered by Anonymous
Q: QuestionHow is the ease of transferring old phone data?
Asked by Donna.
- A:Answer Very easy, and I'm not even close to being a techy, I'm an old 70 something guy that doesn't have a clue and I did it.
Answered by DavidC
Q: Questionwhat is the warranty on the Moto G Power 2024 phone and what does it cover?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. Motorola devices, including the Moto G Power 2024, come with a standard one-year limited manufacturer’s warranty from the date of purchase. This warranty covers defects in materials and workmanship that occur under normal consumer use. If a manufacturing defect is found within this period, Motorola will repair or replace the device or in-box accessories at no additional cost. However, the warranty does not cover physical or liquid damage, normal wear and tear, cosmetic damage, or any issues caused by unauthorized repairs or use of non-Motorola accessories. -Mitch
Answered by Motorola Customer Care
Q: QuestionWhat is the IPS rating of this phone?
Asked by OmarMN7strings.
- A:Answer 69 or 68
Answered by WilliamS
Q: QuestionDoes the dual SIM allow for two separate phone lines or talk and text?
Asked by Howie.
- A:Answer This phone Moto G 2024 only has one physical slot for SIM card. It has no eSIM capability
Answered by JayD
Q: Questionis this model PB000007US compatible with Tello phone service?
Asked by val2352.
- A:Answer Yes, but there is a known issue with this specific model potentially not supporting Wi-Fi calling on Tello, so for full compatibility, check with Tello's online compatibility checker or contact Customer Support directly.
Answered by Good
Q: QuestionDoes this phone have a headphone jack?
Asked by lonesomet.
- A:Answer Yes, it has a headphone jack.
Answered by zzyzzx
Q: QuestionCan this phone connect to my google account
Asked by bumpy.
- A:Answer Yes... As an Android device, whenever you first set up the phone you'll have to connect your Google account in order to gain access to all of the Google Play features.
Answered by MatthewP
Q: QuestionDoes this phone support eSIM functionality?
Asked by Anonymous.
- A:Answer Yes
Answered by MatthewP


































