Questions & Answers

Q: QuestionHow much storage space does this phone have?

• A:Answer This phone comes with 128GB of built-in storage space.

Q: QuestionDoes this phone have a headphone jack?

• A:Answer Yes, the moto g power does have a headphone jack.

Q: QuestionWhat is the screen size of this Motorola phone?

• A:Answer The moto g power has a 6.8-inch screen.

Q: QuestionHow long will the battery last on a single charge?

• A:Answer The manufacturer states that the battery will last for over a day on a single charge.

Q: QuestionWhat is the resolution of the screen on this phone?

• A:Answer The screen resolution of this phone is 2388 x 1080.

Q: QuestionWhat kind of speakers does the moto g power have?

• A:Answer This phone has immersive stereo speakers with Bass Boost.

Q: QuestionIs this Motorola phone compatible with other carriers?

• A:Answer Yes, this phone is universally unlocked and compatible with all major U.S. carriers, including Verizon, AT&T, T-Mobile, and other prepaid carriers.

Q: QuestionHow many Android upgrades will this device receive?

Asked 9 months ago by Accountant78.

• A:Answer Hi AntiTrump, Thank you for expressing an interest in our product. The Moto G Power 2025 phone will receive 1 Android OS upgrade and 3 years of security maintenance releases (SMRs) to keep your device secure and up to date. You can check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 9 months ago by Motorola Customer Care

  
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Q: QuestionWhat is the Ram inbuilt?

Asked 8 months ago by Anonymous.

• A:Answer Thank you for your inquiry and interest in our product. The Moto G Power 2025 phone comes with 8GB of built-in RAM, ensuring smooth performance for multitasking and everyday use. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 8 months ago by Motorola Customer Care

  
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Q: QuestionI reside in US and will use this phone mostly in US. However, if I travel to Taiwan, will I be able to use their local prepaid sim card (this phone is listed as Universally unlocked)?

Asked 1 month ago by John.

• A:Answer Hi John, Thank you for expressing your interest in our product. Yes, our phones should work in Taiwan, where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
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Q: QuestionDoes this phone have 2 SIM card? thinking of traveling internationally, will want to be able use a foreign SIM.

Asked 7 months ago by Thinking.

• A:Answer This phone has 1 physical SIM card slot. It does support eSIM though so you can have 1 physical and 1 eSIM at the same time.

  Answered 7 months ago by bzm3j81

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Q: QuestionDoes this phone support video out via usb-c?

Asked 7 months ago by Republicansaretheproblem.

• A:Answer Hi Republicansaretheproblem, Thank you for your inquiry regarding the Moto G Power 2025's capabilities. The Moto G Power 2025 phone does not support video output via USB-C. As an alternative for video outputting, we recommend considering Chromecast, which offers seamless wireless streaming to compatible displays and supports a wide range of apps and content. -Mitch

  Answered 7 months ago by Motorola Customer Care

  
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Q: QuestionWhere is the fingerprint reader?

Asked 8 months ago by BkW.

• A:Answer The fingerprint reader is the same as the power button, only use a softer touch.

  Answered 8 months ago by AnonymousVerified Purchase

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Q: QuestionWill it support tap and pay?

Asked 9 months ago by D.

• A:Answer Hi D, Thank you for your inquiry and interest in our product. Yes, The Moto G Power 2025 phone does support NFC, allowing you to use tap-and-pay services like Google Pay for contactless payments. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 9 months ago by Motorola Customer Care

  
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Q: QuestionI would like to know this phone show me with dual sim card slot, Is it could put two nano sim the same sim card slot? And other questions is mine sim card come from china carrier with roaming service not us carrier sim card , available to work

Asked 1 month ago by Francis.

• A:Answer Hi Francis, Thank you for your inquiry. Moto G Power 2025 phone supports Dual SIM functionality with 1 physical Nano SIM and 1 eSIM. It does not have two physical Nano SIM slots, so you cannot insert two physical SIM cards into the same slot. Regarding your SIM card from a Chinese carrier, our phones are designed to work with compatible carriers in your region. While the phone should support international roaming, we cannot guarantee that all features will work with a SIM from another country. We also recommend checking with your mobile service provider to confirm compatibility. Please note that Motorola phones are only covered under warranty in the country/region where they are intended for sale. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
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Q: QuestionDoes it have magnetic charging

Asked 2 months ago by MarkT.

• A:Answer Hi MarkT, the Motorola Moto G Power 2025 doesn’t support magnetic charging, but it does support 15W wireless charging, so you can easily power it up using any compatible Qi wireless pad. Glad to hear you're exploring the features of our Motorola phones. Feel free to reach out if you have any other questions. - Mike

  Answered 2 months ago by Motorola Customer Care

  
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Q: QuestionIs this phone compatible with Metro by T-Mobile?

Asked 2 months ago by Gracey.

• A:Answer Hi Gracey, Thank you for expressing an interest in our product. Yes, the Moto G Power 2025 phone is compatible with Metro by T-Mobile. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

  Answered 2 months ago by Motorola Customer Care

  
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Q: QuestionDoes Moto G power 2025 have call control options? For like spam callers and unknown numbers?

Asked 3 months ago by Amy.

• A:Answer That kind of thing is available through several different apps for any phone. You can download them and play with them from the Google Play store. I use AT&T, they offer something called Call Protect that you can customize for spam blockage

  Answered 2 months ago by RobertS

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Q: QuestionCan a Tracfone phone card be used on this phone?

Asked 6 months ago by Violin.

• A:Answer You have to get a TracFone SIM card and activate the phone, You can check on the Motorola website and make sure they are compliant.

  Answered 2 months ago by RobertS

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