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Hi Nadine07, thank you for your inquiry. We understand how important it is for your phone to ring for incoming calls. We recommend using our Guided Assistant to walk you through how to set ringtones for your phone: https://help.motorola.com/hc/3592/15/na/en-us/index.html?t=CGd0e469&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. If you have any questions or need further assistance, please contact us at [email protected]. -Kylee
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