Questions & Answers

Q: QuestionDoes this phone have a headphone jack?

• A:Answer Yes, this phone has a headphone jack.

Q: QuestionCan I use Google Pay with this phone?

• A:Answer Yes, this phone supports Google Pay.

Q: QuestionDoes this phone have mobile hotspot capability?

• A:Answer Yes, this phone has mobile hotspot capability.

Q: QuestionWhat is the refresh rate of the phone's display?

• A:Answer The refresh rate of the phone's display is 120Hz.

Q: QuestionWhat operating system does this phone use?

• A:Answer This phone uses Android 16 operating system.

Q: QuestionDoes the phone have a fingerprint reader?

• A:Answer Yes, the phone has a fingerprint reader.

Q: QuestionWhat is the refresh rate of the phone's display?

• A:Answer The refresh rate of the phone's display is 120Hz.

Q: QuestionWhat operating system does the Motorola phone use?

• A:Answer The Motorola phone uses Android 16 operating system.

Q: QuestionWhat type of charging does the phone use?

• A:Answer The phone uses TurboPower charging.

Q: QuestionWhat is the resolution of the phone's screen?

• A:Answer The screen resolution is 2388 x 1080.

Q: QuestionDoes the Motorola phone have a headphone jack?

• A:Answer Yes, this Motorola phone has a headphone jack.

Q: QuestionCan I expand the storage on this Motorola phone?

• A:Answer Yes, you can expand the storage up to 1000 gigabytes.

Q: QuestionIs the Motorola phone unlocked for all carriers?

• A:Answer Yes, the Motorola phone is universally unlocked.

Q: QuestionDoes this phone have two physical SIM card slots? If not, what similar Motorola phone model does? I can't use e SIM because I'm using two Mint Mobile SIM cards.

Asked 1 month ago by River.

• A:Answer Thank you for your inquiry, River. The Moto G Power 2026 phone does not have two physical SIM card slots. It supports only one physical Nano SIM and one eSIM, so it cannot accommodate two physical SIM cards at the same time. For Motorola phones with two physical SIM slots, availability can vary by model and region. Some Motorola devices sold as dual-SIM international/unlocked variants may support 2 physical Nano SIMs, so we recommend checking the specific model’s SIM tray and technical specifications before purchasing. Motorola’s support guide also notes that phones with SIM Slot 1 and SIM Slot 2 in Settings > About phone > SIM status support two physical SIM cards. You may visit our Motorola compare page to review specifications side by side and find the best device for your needs here: https://www.motorola.com/us/compare-smartphones. You can also contact Best Buy directly if you plan to purchase from them, as they can help confirm whether a specific US unlocked variant includes two physical Nano SIM slots before purchase. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
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Q: QuestionIs this phone compatible with straight talk

Asked 3 weeks ago by Nick.

• A:Answer Hi Nick, We appreciate your interest in our product. Yes, the Moto G Power 2026 Unlocked phone will work with Straight Talk. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

  Answered 3 weeks ago by Motorola Customer Care

  
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Q: QuestionIs the charger included?

Asked 4 months ago by Andy.

• A:Answer Hi Andy, Thank you for your question. The package for your Moto G Power 2026 device includes the phone, a USB Type-C cable, the user guide, and a SIM tool. A wall charger is not included, so you will need to use an existing compatible charger or purchase a TurboPower charger separately to take full advantage of the device’s fast-charging capabilities. Should there be any further inquiries, please do not hesitate to email [email protected]. -Mitch

  Answered 3 months ago by Motorola Customer Care

  
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Q: QuestionIs the phone compatible with xfinity

Asked 1 week ago by Jr.

• A:Answer Hi Jr, We appreciate your interest in our product. Yes, the Moto G Power 2026 Unlocked phone will work with Xfinity. You can also check this link for the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch

  Answered 1 week ago by Motorola Customer Care

  
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Q: QuestionDoes it work in Brazil?

Asked 1 month ago by Rodrigo.

• A:Answer Hi Rodrigo, We appreciate your interest in our product. Yes, our phones should work in Brazil, where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
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Q: QuestionWhat POWER BANK is this phone compatible with?

Asked 1 month ago by MJ.

• A:Answer Hi MJ, Thank you for your inquiry. The Moto G Power 2026 phone is compatible with most standard power banks that support USB-C charging, so you don’t need a specific Motorola-branded accessory. For the best experience, we recommend choosing a power bank that supports fast charging (USB Power Delivery or similar) and has sufficient capacity based on your needs. You may also want to check with Best Buy or your preferred retailer for available options that match your budget and charging preferences. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
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