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Page Showing 121-140 of 146 questions
  • QuestionWhat is the iOS on this phone

    Asked by Akhter.

    • Answer Hi Akhter, We appreciate your interest in our product. Our Moto G Pure 2021 phone launched with the Android 11 operating system and this device is expected to receive Android 12, pending partner approval, if that's required. For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. -Mitch

      Answered by Motorola Customer Care

  • QuestionDo you have to use fingerprint security or can you use numbers instead?

    Asked by CShells.

    • Answer Can use either or both.

      Answered by chazz

  • QuestionHow much ram does it have?

    Asked by John.

    • Answer Hi John, Thank you for expressing your interest in our product. Moto G Pure phone has 3GB RAM. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes a prepaid SIM comes with this mobile? What is the carrier name?

    Asked by Thiruchelvan.

    • Answer No you have to buy your own

      Answered by Mills1540

  • Questionwill this phone work with India sim Thanks

    Asked by Anonymous.

    • Answer Yes it will it’s universal

      Answered by Mills1540

  • QuestionWould this phone work with my Verizon sim?

    Asked by Mike.

    • Answer Hi Mike, Thank you for your inquiry and interest in our product. Yes, this Moto G Pure Unlocked phone will work with the Verizon network. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionThe model number is given as PARU0002US. This is not a model number on AT&T's whitelist, or for that matter, not like standard Moto model numbers. Is this just a Best Buy reference, or does it indicate e.g. an OEM build?

    Asked by netsocket.

    • Answer Hi Netsocket, Thank you for your interest in our product and sorry for the confusion. XT2163 is the model number of the Moto G Pure phone. You can check this link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have biometrics and can you use goggle pay?

    Asked by Linlin.

    • Answer Yes and yes Fingerprint and face recognition. Yes google pay

      Answered by hufflepuffpeek

  • QuestionDoes this phone have Qualcomm aptX or aptX HD?

    Asked by KevinE.

    • Answer Hi KevinE, Thank you for your inquiry and interest in our product. If you look at the aptX compatibility list here: https://www.aptx.com/product-listing?brand=212, the Moto G Pure phone does have aptX HD. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs there a PHYSICAL home button at the bottom edge of the phone below the screen? Or is the home button and go to previous screen button on the screen itself?

    Asked by starfish.

    • Answer Hi Starfish, Thank you for your inquiry. There is an option 3-button navigation which will help you navigate your phone easier. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. Please do let us know if you need any help. Write us an email to [email protected]. We'll be there to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the moto g pure have expandable internal memory with a Micro SD card like the moto g play has?

    Asked by RP13.

    • Answer Hi MOTOFAN12, Thank you for your inquiry and interest in our product. Yes, Moto G Pure phone has 32GB internal storage and expandable storage up to 512GB microSD card. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this compatible with Microsoft teams app ?

    Asked by Bingo1.

    • Answer Hi Bingo1, thanks for your interest. Yes, the Moto G Pure can run the Microsoft Teams application. - Mike

      Answered by Motorola Customer Care

  • QuestionWhat is the XT model number? Is it compatible with AT&T VoLTE?

    Asked by PB.

    • Answer Hi PB, Thanks for reaching out to us. Moto G Pure is compatible with AT&T and supports VOLTE. You may check our carrier compatibility chart for your reference about this: https://www.motorola.com/us/carrier-compatibility. - Frank

      Answered by Motorola Customer Care

  • QuestionCan this be use in Asia particularly in the Phillipines?

    Asked by Anonymous.

    • Answer Thank you for your interest in our product. Yes, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill the moto g pure get Android 12 soon?

    Asked by Cake.

    • Answer Hi Cake, We appreciate your interest in our product. Yes, Moto G Pure 2021 phone is expected to receive Android 12, pending partner approval, if that's required. For future rollout updates, you can visit our software update page here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow do I eliminate recent calls from the phone screens?

    Asked by Wink.

    • Answer Hi Wink Thanks for reaching out. You can press and hold a number from your recent calls and then select delete. Or you can select the 3 dots and then clear call history to delete all numbers from recent calls. - Frank

      Answered by Motorola Customer Care

  • Questionhow long does the battery last? what size is it?

    Asked by Anonymous.

    • Answer Hi, Thanks for reaching out. Moto G Pure has 4000mah of battery life that can last up to 2 days. - Frank

      Answered by Motorola Customer Care

  • QuestionWill this phone only work with 4G, or is 5G supported as well?

    Asked by JinSC.

    • Answer Hi JinSC, We appreciate your interest in our product. Our Moto G Pure phone doesn't support the 5G network. However, this phone works with a 4G network. You can check this link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch

      Answered by Motorola Customer Care

  • QuestionThat phone works in Cuba

    Asked by Alex.

    • Answer Thanks for your interest, Alex. All of our phones should work in countries that you may be traveling to. However, we cannot guarantee that all features will work seamlessly outside the US. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike

      Answered by Motorola Customer Care

  • QuestionHow is this device listed to support Google Pay if it lacks NFC? The description does not seem correct

    Asked by KernelDaemon.

    • Answer Hi KernelDaemon, Thank you for your inquiry and sorry for the confusion. If you look at the specifications page of the Moto G Pure phone on our website here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648, the device does not support NFC. -Mitch

      Answered by Motorola Customer Care