“I just bought one, and it says that is unlocked, but I cannot use a SIM card from Mexico on it, how can I solve this problem?”
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Hi Gam, It was a pleasure to receive your inquiry about our product. Our phones should work in Mexico where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
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