Has Motorola fixed the KNOWN issue (in earlier models) of this phone randomly turning down ringtone and notification volumes with no user prompt to do so? null

Question

Motorola Customer Care · Accepted Answer

Hi GrannyB, Thank you for your inquiry. We understand your concern and if you're currently experiencing this behavior, we recommend checking for any active settings such as Do Not Disturb, adaptive volume, or third-party apps that may affect audio settings. If the concern persists, please write us an email at [email protected]. We'll surely help you from there. -Mitch

Answered by Motorola Customer Care 8 months ago

jake · Answer

I've owned the phone for over 6 months, and I have not observed this kind of behavior. Woke up late once, but that was because I cancelled the alarm instead of hitting sleep.

“Has Motorola fixed the KNOWN issue (in earlier models) of this phone randomly turning down ringtone and notification volumes with no user prompt to do so?”

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