“Has Motorola fixed the KNOWN issue (in earlier models) of this phone randomly turning down ringtone and notification volumes with no user prompt to do so?”

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• Hi GrannyB, Thank you for your inquiry. We understand your concern and if you're currently experiencing this behavior, we recommend checking for any active settings such as Do Not Disturb, adaptive volume, or third-party apps that may affect audio settings. If the concern persists, please write us an email at [email protected]. We'll surely help you from there. -Mitch

  Answered by Motorola Customer Care 9 months ago

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• I've owned the phone for over 6 months, and I have not observed this kind of behavior. Woke up late once, but that was because I cancelled the alarm instead of hitting sleep.

  Answered by jake 9 months ago

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