I have had the MT7711 for about three weeks, replacing the Xfinity router. Over the last 12 days, I lose the signal daily. I have to unplug and reconnect the cable connection and power then it is good for another day or so. Could the router be defective? null

Question

Drew · Accepted Answer

I have seen this with multiple Comcast accounts and it has to do with the way that it was configured. If you call them they should be able to correct the issue - I doubt it is the modem rather a setting on the Comcast network.

Answered by Drew 5 years ago

BethG · Answer

I’d bank on the router being defective. I’ve had mine for 2 weeks and have no problem. Also replaced an Xfinity modem.

“I have had the MT7711 for about three weeks, replacing the Xfinity router. Over the last 12 days, I lose the signal daily. I have to unplug and reconnect the cable connection and power then it is good for another day or so. Could the router be defective?”

1-2 of 2 Answers