Questions & Answers

Q: QuestionDo I need a power cord to plug in to it?

Asked 7 years ago by Rando.

• A:Answer YES power cord required if bought new should be with it if used you will need to get one that will fit the item

  Answered 7 years ago by JOJOVerified Purchase

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Q: QuestionHow’ does this work? Do I just plug it in and I automatically get Internet in my house?

Asked 7 years ago by Carmemelo.

• A:Answer I just called the internet provider and gave them the serial number and I was hooked up just like that! So simple!

  Answered 7 years ago by Nonnaof3Verified Purchase

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Q: QuestionWill this router work with my Verizon Fios internet, cable tv and land line phone?

Asked 7 years ago by MsFrugal.

• A:Answer No, this product is designed for use on a cable network.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow do I change the upstream channels?

Asked 7 years ago by If.

• A:Answer Buy a new modem that has more channels. The best level is a 32 and 8 modem.

  Answered 6 years ago by fred741

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Q: QuestionWill this replace Motorola NVG589?

Asked 7 years ago by Anonymous.

• A:Answer I would think so

  Answered 6 years ago by tomeVerified Purchase

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Q: Questionhow to connect phone to it? to use it with Optimum voice service. thanks.

Asked 7 years ago by YC.

• A:Answer You can't, it does not have a VIOP modem, it is a old technology cable modem only. You have to buy a combo unit that includes a VIOP modem internally.

  Answered 6 years ago by fred741

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Q: QuestionIf I use the router’s USB port to power my security system, how can I remotely turn the power off/on of the USB port to reset my security system in case it needs a reboot when I’m away from home? If that doesn’t work can I remotely re-start the router?

Asked 7 years ago by Anonymous.

• A:Answer Yes. There is a power button but check with your security provider for sure.

  Answered 6 years ago by Mona

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Q: Questionwill this work with DSL century Link internet?

Asked 7 years ago by jojo.

• A:Answer It should.

  Answered 7 years ago by Poppy

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Q: QuestionIs this compatible with cable one?

Asked 7 years ago by Pets.

• A:Answer Yes, the router is compatible with Cable One.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI bought this and can't figure this step out. is it possible to disable IPv6 on this router? if so, how? When wired with one of my Xboxes it says that my Teredo IP is bad. which is because of IPv6. works with my other xbox just fine however.

Asked 7 years ago by MW634.

Q: QuestionIs this compatible with earthlink dsl

Asked 7 years ago by Mary.

• A:Answer I have used this modem with DSL and Cable with no issues. Just plug it in. The security code is on the bottom of the modem.

  Answered 7 years ago by Dennis57Verified Purchase

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Q: QuestionI just moved, and I'm getting mediacom. Is this a compatible modem so I can avoid rental fees on my monthly bill?

Asked 7 years ago by MediacomCompatible.

• A:Answer FYI BEFORE SPENDING MONEY ON A NEW MODEM, YOU NEED TO CALL THE CABLE COMPANY TO SEE IF THEY ALLOW YOU TO BUY A MODEM OUTSIDE. SOME CABLE COMPANY DO NOT ALLOW YOU TO BUY A MODEM OUTSIDE. I HOPE THIS HELP.

  Answered 7 years ago by JOHNNYVerified Purchase

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Q: QuestionI have Cableone. No wireless. Was using a Amped Wireless PCIE adapter but it couldn't connect to ISP using the Motorola DocSis modem and an ASUS wireless-N router. How would this work differently using the Motorola modem direct to PC CABLE-ONLY ethernet?

Asked 7 years ago by nic.

• A:Answer The Motorola unit has its own Wi-Fi transmitter perhaps you would like to turn off it or the external one so there is no conflict

  Answered 7 years ago by MontclairDonVerified Purchase

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Q: QuestionIs this product compatible with Blue Stream - 100Mbps?

Asked 7 years ago by Stan.

• A:Answer No, it has to be 3.1, this is a 3.0 I just had to return the one I bought 3.0, Bluestream says you need 3.1 for the 1gig service.

  Answered 5 years ago by arlin

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Q: QuestionWill this modem work with Suddenlink internet?

Asked 7 years ago by Anonymous.

• A:Answer If that is a cable internet service than yes. It's a modem and router all in one. Just connect cable to it for internet and than Ethernet cord from it to your PC.

  Answered 7 years ago by veryintensemovieVerified Purchase

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Q: QuestionWill this work with wireless printer

Asked 7 years ago by Bubba.

• A:Answer Yes, it will. I have one of my printers connected to the network that way.

  Answered 7 years ago by JefferiesVerified Purchase

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Q: QuestionIs it compatible with cox tv?

Asked 7 years ago by Mary.

• A:Answer Yes, this item is compatible with Cox Tv.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDo you need internet service to enable the modem to work?

Asked 7 years ago by Eddie.

• A:Answer Yes needs internet service

  Answered 7 years ago by MontclairDonVerified Purchase

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Q: QuestionDoes the unit have a telephone jack?

Asked 7 years ago by gsvgary.

• A:Answer No, this unit does not have a telephone jack.

  Answered 7 years ago by CommunityAnswer

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