Questions & Answers

Q: QuestionWill this work with Total Wireless?

Asked 6 years ago by nikkib.

• A:Answer We have used it on T-Mobil and AT&T networks without problem. If it is unlocked it should work well with Total Wireless.

  Answered 6 years ago by bluebirdVerified Purchase

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Q: QuestionI have been told by xfinity mobile to avoid serial numbers ending in U1. Can you accommodate me?

Asked 6 years ago by Hope.

• A:Answer yep

  Answered 2 years ago by SamA

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Q: QuestionQuestion - Will this phone with TracFone and Google Pay? I need to be able to pay for my transportation on NYC MTA and have had to return two phones as they were not NFC enabled. Thanks!

Asked 6 years ago by LittleSusieEspo.

Q: QuestionDoes this phone have wireless charging.

Asked 6 years ago by Kyle97.

• A:Answer No, this phone does not have wireless charging.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhen I receive this phone, can I just put my T-mobile sim card in and it will work?

Asked 6 years ago by leeair58.

• A:Answer Yes. That's what I did.

  Answered 6 years ago by nazko

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Q: QuestionDoes this phone charge wirelessly?

Asked 6 years ago by tolad.

• A:Answer No, this phone does not charge wirelessly.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this phone work in Bangladesh (GSM SIMs)?

Asked 6 years ago by Rezaul.

• A:Answer Unlock mobile works

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this phone work in Bangladesh?

Asked 6 years ago by Rezaul.

• A:Answer Hi Rezaul, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionWill this phone work for metro pcs

Asked 6 years ago by Herb.

• A:Answer No. This will not work as the device is unlocked for GSM carriers. -Jess

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionThis device will work in Brazil?

Asked 6 years ago by Vandey.

• A:Answer Hi Vandey, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. In case you have questions, please email us at supportforums@motorola.com to further assist you. - Frank

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionI am interested in getting this phone and I am already under contract with AT&T. How does this work when it is priced saying with Activation? Thanks

Asked 6 years ago by Nanny.

• A:Answer Hi Nanny, It would be best for you to contact BestBuy directly so they can inform you about the process for purchasing and activation. In case you need help, please email us at supportforums@motorola.com to further assist you. - Frank

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionI currently have a Motorola E2 and already use AT&T. Interested in this phone but the price says 199 with activation. Not sure what that means. Help. Thanks

Asked 6 years ago by Nanny.

• A:Answer Hi Nanny, It would be best for you to contact BestBuy directly so they can inform you about the process for purchasing and activation. In case you need help, please email us at supportforums@motorola.com to further assist you. - Frank

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionHi! I'm planning to use this in the Philippines. Will this work there?

Asked 6 years ago by Kei.

• A:Answer Hi Kei, This phone is manufactured and compatible to major US carriers and it will not work properly outside the country. It would be best for you to contact your preferred carrier to check if this will work on their service. In case you need help, please email us at supportforums@motorola.com to further assist you. - Frank

  Answered 6 years ago by Motorola Customer Care

  
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Q: Questiondoes this phone work with Cricket?

Asked 6 years ago by Crikme.

• A:Answer Yes, it works with Cricket.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs that phone has radio? Thanks

Asked 6 years ago by Johnny.

• A:Answer Hi Johnny. Thank you for your interest in our products, it will be a pleasure to answer your question. Yes, this device has FM radio. Regards, -Jose

  Answered 6 years ago by Motorola Customer Care

  
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Q: Questionwill this phone work with U.S. Cellular?

Asked 6 years ago by vidhead53.

• A:Answer Yes it’s working

  Answered 6 years ago by Nand

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Q: QuestionWill this work with Cricket Wireless in the USA? I bought one on amazon and it was labeled international, and it did not.

Asked 6 years ago by cricket.

• A:Answer Hi cricket, thanks for reaching us. The phone that you bought from Amazon which you said is an International version is not being offered directly by Motorola. It is built for another region and may not work properly in the US. Feel free to send us an email to supportforums@motorola.com if you have questions. We are standing by to help. -Ruby

  Answered 6 years ago by Motorola Customer Care

  
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Q: QuestionDoes this phone have dual SIM cards ....if not can you please recommend me one...

Asked 6 years ago by Keith.

• A:Answer It has dual SIM card slots

  Answered 6 years ago by Aclint85Verified Purchase

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Q: Questionworks with gsm telcel or at & t companies in Mexico?

Asked 6 years ago by pedrodrg.

• A:Answer Hi pedrodrg, Thanks for reaching out. This phone is manufactured and unlocked for US carriers so it will not work properly to other service providers outside the country. In case you need help, please email us at supportforums@motorola.com to further assist you. - Frank

  Answered 6 years ago by Motorola Customer Care

  
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