Questions & Answers
- Model:
- PAY80005US
- |
- SKU:
- 6557867
Q: Questiondoes the phone have Bluetooth and would it be able to pair to hearing aids
Asked by Robin.
- A:Answer It does have Bluetooth, so it should connect to hearing aids that connect via Bluetooth -- although I have not tried this.
Answered by scifiman
Q: QuestionIS THE MOTOROLA RAZR 2023 COMPATIBLE WITH METRO PCS
Asked by GPANGEL.
- A:Answer Yes. Switched mine on line no problem with e sim
Answered by Pinky
Q: QuestionWill this phone work in Europe with a European carrier?
Asked by Mariaanro.
- A:Answer It was a pleasure to receive your inquiry about our product, Mariaanro. Our phones should work in Europe where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionWhat is the weight of the Motorola - razr 2023 128GB phone?
Asked by smaxster01.
- A:Answer Very light - less than my old S23+. Even with the case, lighter than previous phones I have had
Answered by RobertWC
Q: QuestionMy motorola razr will not start. or charge
Asked by cc.
This question was asked about the related product: Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
- A:Answer If it will not start, are you pressing/holding the power button long enough? If no charge, is the charging element that's being used defective? I had this issue with another phone once...the cord was no good.
Answered by ASecondAttemptwNewBuyer
Q: QuestionCan I get it now and later set it up or wait until my phone gets really hot
Asked by Leia.
- A:Answer You can buy it now and have it when you need it. The battery in my previous phone started expanding pushing the back off. The sticker said the back was not removable and the battery not replaceable. I bought my razor online and at my convenience took it to Best Buy Geeks to make the swap. The trick is to do it before the old phone Dies.
Answered by OldWDude
Q: QuestionI understand that this phone works on 3G, 4G and 5G. Does it only switch automatically or can I set it to only work on 4G, for instance?
Asked by Anon.
- A:Answer Hi Anon, The Moto Razr phone supports 3G, 4G, and 5G connectivity. Generally, smartphones are designed to automatically switch between these network types based on signal strength and availability. This ensures you have the best possible connection at all times. However, if you wish to manually select a specific network type, such as 4G only, you can often do so in the phone's settings. -Mitch
Answered by Motorola Customer Care

Q: QuestionWhat kind of volume does the razor have is it hearing impaired capable
Asked by borrowedangel5841.
This question was asked about the related product: Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
- A:Answer Yes it said it is hearing aid compatible, but the volume is really kind of sound all the way up. I have to turn it down to a comfortable level.
Answered by RobertH
Q: Questionis motorola razr 2023 compatible with spectrum mobile?
Asked by greg.
This question was asked about the related product: Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
- A:Answer The phone is not compatible with Spectrum. Bought phone Spectrum said not compatible when trying to activate it.
Answered by Gwagner
Q: QuestionDoes it work in Argentina?
Asked by Anonymous.
- A:Answer Thank you for expressing an interest in our product. Yes, Our phones should work in Argentina where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: Questionmy carrier told me to ask about the imei? to see if phone will work with my service.
Asked by suzyq.
- A:Answer Well if you go into Best buy the IMEI is printed on the box so you use that to check.
Answered by RobertH
Q: QuestionDo you guys do trade ins?
Asked by Anonymous.
This question was asked about the related product: Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
- A:Answer It depends on the phone for trade in, but they took old Motorola razor 5g 2020. Gave me a gift card for the old phone. But I had to buy the new phone first then go to customer service for trade in.
Answered by RobertH
Q: Questionis this phone compatible with visible wireless
Asked by Tomjohnson.
- A:Answer It should be I just switched to tello mobile and all I did was go to their site and check the IMEI number.
Answered by RobertH
Q: QuestionI live in the UK, can you ship to UK? Tony
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. We suggest contacting the seller to check if they can ship to the UK. -Mitch
Answered by Motorola Customer Care

Q: Questionif i purchase phone on line does it have to be activated after i receive the phone ?
Asked by pat.
- A:Answer Your phone shouldn't require activation, unless you've just gotten a new carrier. Taking out your sim card and putting it into your new phone should.transfer service to your new device!
Answered by Anonymous
Q: QuestionWhat is the screen protector comes off in due time the phone or no longer work or what to do
Asked by Jr.
- A:Answer Ask that question on their website here, https://www.motorola-support.com/us-en/?page=device/motorola/razr-2023
Answered by 31third
Q: QuestionHi - Is this phone compatible on the Boost mobile network?
Asked by Tobit.
- A:Answer Check the IMEI number on the boost mobile site that will verify if it is compatible
Answered by RobertH
Q: Questionis this phone compatible with mint mobile?
Asked by hello.
- A:Answer Yes, it will work on Mint Mobile.
Answered by 31third
Q: QuestionIs this compatible with Verizon?
Asked by fred.
- A:Answer Yes because Best buy offers to activate it on Verizon or AT&T when you buy it.
Answered by RobertH
Q: QuestionIs this phone compatible with samsung. For lnstance Samsung themes,fonts,ect.
Asked by Pinky.
- A:Answer I have a Samsung watch and it pairs with that.
Answered by Anonymous
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