Questions & Answers
- Model:
- PB250015US
- |
- SKU:
- 6602151
Q: QuestionSo my current Pixel 6 allows me to have a physical Sim for US & and I use Saily for eSim (for frequent international travel). Does it allow for multiple eSoms?
Asked by Shonk.
- A:Answer Thank you for your inquiry, Shonk. The Moto Razr 2024 phone supports both a physical SIM and eSIM, allowing you to use dual SIM functionality. However, it only supports one active eSIM at a time, so you can switch between multiple eSIM profiles but cannot use two eSIMs simultaneously. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-4/pmipmgu37m4?pn=PB250013US. -Mitch
Answered by Motorola Customer Care

Q: Questioncan i connect it with metro t mobil
Asked by abby.
- A:Answer Good morning, Yes, you can connect with that phone company. Have A Blessed Day!
Answered by Anonymous
Q: QuestionDoes it have NFC?
Asked by Bbxtr.
This question was asked about the related product: Motorola - razr 2024 256GB (Unlocked) - Beach Sand
- A:Answer Hi Bbxtr, Thank you for your inquiry and interest in our product. Yes, the Moto Razr 2024 phone does support the NFC feature. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes the flip phone have face time?
Asked by John.
- A:Answer Hi John, Thank you for your inquiry. The Moto Razr 2024 phone does not support FaceTime, as FaceTime is exclusive to Apple devices. You can check the Google Play Store for video-calling apps with similar functionality that are compatible with your Razr. -Mitch
Answered by Motorola Customer Care
Q: QuestionI bought a samsung flip phone, but had a problem operating the system. I am used to an I-phone, which operating is more closely to I-phone vs Samsung?
Asked by Karen.
- A:Answer There is two operating systems, Apple & Android, if is not an iPhone then it will be an Android, RIM system is not longer available.
Answered by CeMe
Q: QuestionHow many times or how long does it take for this phone to stop being able to flip? I have heard that sometimes these kinds of phones have issues with being able to flip open and close after 200 flips.
Asked by Anonymous.
- A:Answer Thank you for your inquiry. We understand your concern, and we want to assure you that the Moto Razr 2024 phone is built with a high-quality hinge mechanism that’s designed to withstand extensive daily use. Our foldable phones go through rigorous durability testing to ensure they can handle thousands of open-and-close cycles over time. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-4/pmipmgu37m4?pn=PB250015US. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan this phone work in the Caribbean on Digicel or Flow network. Does it has dual sim card card?
Asked by Ren.
- A:Answer Hi Ren, Thank you for expressing an interest in our product. The Moto Razr 2024 phone does support dual SIM functionality it includes one physical SIM slot and eSIM capability. Our phones are generally compatible with networks in many countries, including those in the Caribbean. However, we cannot guarantee full functionality or compatibility with all features when used outside of the region they were originally intended for. We recommend checking directly with your mobile service provider, such as Digicel or Flow, to confirm if your SIM will be supported. Please also note that Motorola phones are only covered under warranty in the country or region where they are officially sold. For this reason, we do not recommend purchasing a Motorola phone in one region for long-term use in another. -Mitch
Answered by Motorola Customer Care

Q: Questionwhat is the difference between razor+2023 and this one
Asked by Dennis.
- A:Answer The external screen is 2 or 3 times larger and has much more functionality.
Answered by rick
Q: Questionwill this phone work on consumer cellular?
Asked by will.
- A:Answer Yes, mine is on CC
Answered by rick
Q: QuestionCan I connect to Spectrum mobile?
Asked by Anonymous.
- A:Answer We appreciate your interest in our product. Yes, the Moto Razr 2024 Unlocked phone will work with Spectrum. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this work with a samsung watch
Asked by SubVet.
- A:Answer Hi SubVet, Thank you for your inquiry. Yes, the Moto Razr 2024 phone can work with most Samsung smartwatches as long as the watch is compatible with Android devices. To ensure full functionality, you'll need to download the Samsung wearable app and any necessary plugins from the Google Play Store. Some features may vary depending on the watch model. -Mitch
Answered by Motorola Customer Care

Q: QuestionMy previous phone had Android 11 and the native phone app had a call recording feature I have come to rely on. The locked T-Mobile Razr 2024 with Android 15 does not. Will an unlocked Razr have that feature? Third party ACR apps no longer.
Asked by HClay.
- A:Answer Hi HClay, Thank you for your inquiry. We understand how important the call recording feature is for you. The native call recording feature is subject to regional laws and carrier restrictions, and unfortunately, it's not guaranteed even on unlocked devices like the Moto Razr 2024 phone. Since Android 13 and newer versions have tightened access for call recording, many third-party apps are affected. We recommend checking directly with the app developers or reviewing recent user feedback in the Google Play Store to see which apps may still work under Android 15. -Mitch
Answered by Motorola Customer Care

Q: QuestionWith the razor, can I download applications?
Asked by Woody.
- A:Answer Huh? It's a smart phone using the Android OS, so yes. You can either download apps directly from the Google Play Store or side-load them a variety of other sources (preferably, trustworthy ones).
Answered by ichabod
Q: QuestionI have a flip phone now. If i get a Motorola Raz, can I keep my current phone number? Would I be able to keep my auto pre-paid plan with AT&T?
Asked by HB.
- A:Answer Hi HB, Thank you for your interest in the Moto Razr phone. Since phone number transfers and plan compatibility are managed directly by your carrier, we recommend reaching out to AT&T to confirm the details of your specific plan. They’ll be able to let you know if your current number and auto-pay prepaid plan can be transferred to the new Moto Razr phone. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work with Straight Talk
Asked by Anonymous.
This question was asked about the related product: Motorola - razr 2024 256GB (Unlocked) - Beach Sand
- A:Answer We appreciate your interest in our product. Yes, the Moto Razr 2024 Unlocked phone will work with Straight Talk Wireless. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionI want to know of the phone can be used with a physical sim from an Indian carrier service like jio or airtel.
Asked by Anonymous.
This question was asked about the related product: Motorola - razr 2024 256GB (Unlocked) - Beach Sand
- A:Answer We appreciate you expressing your interest in our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow do I recover my camera on the Raz plus.
Asked by jc.
This question was asked about the related product: Motorola - razr 2024 256GB (Unlocked) - Beach Sand
- A:Answer Hi Jc, If your camera app is missing or not working on your Moto Razr 2024, there are a few steps you can try to restore it. First, swipe up from the home screen to check your App Drawer and see if the Camera app is still installed. If it’s missing, go to Settings > Apps > See all apps > Camera to ensure the app is enabled. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

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