Questions & Answers

1-10 of 33 Questions
  • Question
    Hi,will this mobile works overseas,since i am planning on giving this to my mom,and also will it comes with the charger and what it with turbo charging   (2 Answers)

    Answers
    • Best 
      Answer

      It should work overseas if you insert a GSM sim card. It is unlocked so you choose the type of sim card to add. It comes with a USB cord & charger, but you might need an adapter overseas.

      By DeeCee November 13, 2016.

      • My Best Buy® Member
  • Question
    Is this manufacturer unlocked? Can I use it as Hot Spot? Thank you,   (4 Answers)

    Answers
    • Best 
      Answer

      The phone is unlocked and will function on CDMA, or GSM systems, which means that, unless your carrier specifically denies the MOTO G4, it will work with any service provider. It will need a micro, or nano SIM card, from your provider. These are usually free of charge, directly from your service provider and usually never more than a few dollars. I use TracFone and while TracFone will provide a SIM kit, for free, third party vendors, such as this seller, offer them for $1, with free shipping. I suspect the HOTSPOT function will depend upon carrier. I know two individuals with unlocked, HOTSPOT capable phones, on VERIZON service, that require subscription to the HOTSPOT service. This is because it uses the DATA service to provide Internet access. I use a MOTO G4 with TracFone, on the CDMA band; service for which, is provided by VERIZON and the HOTSPOT functions freely. However, I believe this is because my DATA is prepaid and so, will only work until my DATA pool is exhausted. I think you will need to contact whomever you plan to use as a service provider. Be aware that the HOTSPOT absolutely devours DATA - it consumes about 50MB just to establish a connection, with my WIN7 laptop. Short answer: YES, the HOTSPOT is 'unlocked' to enable, at will, but it may or may not actually function, with your service provider.

      By Holden October 4, 2016.

    • Question
      Does this phone work with Consumer Cellular network?   (1 Answer)

      Answers
      • Best 
        Answer

        This phone can work with AT&T or T-Mobile or other compatible networks. I used it in H2O. So, it should be workable in Consumer network as well.

        By Charles May 26, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does anyone know if this phone can be used on Republic Wireless "Bring Your Own Phone" plan with a Republic sim? I seen on the Republic page that any unlocked Moto G4 model #XT1625 is compatible with their sim. Thanks   (2 Answers)

      Answers
      • Best 
        Answer

        The Unlocked Motorola Moto G (4th Generation) can be used on any GSM network that supports unlocked phones, so it is compatible with the Republic Wireless network.

        By CommunityAnswer January 17, 2017.

      • Question
        Does this refurbished Moto G4 come with the sim card adapter for the nano sim?   (4 Answers)

        Answers
        • Best 
          Answer

          No.

          By Aasim January 18, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Since the phones unlocked ..is it also compatable with Straight talk?   (2 Answers)

        Answers
        • Best 
          Answer

          It should work with Straight Talk with no problem. My mother uses it on Ultra Mobile and I never even heard of that carrier.

          By Drew January 19, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        What is the warranty for the refurbished Moto G 4th Gen from Best Buy?   (5 Answers)

        Answers
      • Question
        What does Refurbished mean? Is it totally new that has been somehow repaired (because a fabric defect) or is it used and repaired to be used again?   (2 Answers)

        Answers
        • Answer

          any phone that is not brand new that has undergone some type of renewing to bring the quality supposedly back up to original new standard.

          By horseladyj July 8, 2017.

        • Question
          Would this work in asian countries (i.e. japan and philippines) ?   (2 Answers)

          Answers
          • Answer

            If you bought an unlocked version it will you just need the right Sim card

            By Llcoolj May 20, 2017.

            • Verified Purchaser
        • Question
          IS THIS A DUAL SIM PHONE ?   (3 Answers)

          Answers

        Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions