Questions & Answers

Q: QuestionWhat is the minimum and maximum screen size that this mount supports?

• A:Answer This mount supports screens ranging from a minimum of 13 inches to a maximum of 32 inches.

Q: QuestionWhat is the maximum weight capacity of this monitor mount?

• A:Answer The maximum weight capacity of this monitor mount is 17.6 lbs per monitor.

Q: QuestionDoes this monitor mount come with hardware for installation?

• A:Answer Yes, the hardware required for installation is included with the monitor mount.

Q: QuestionWhat type of base options does this monitor mount offer?

• A:Answer This monitor mount offers both C-clamp and grommet base options for installation.

Q: QuestionCan I rotate the monitors on this mount for portrait or landscape viewing?

• A:Answer Yes, each monitor mounting plate can be rotated 360 degrees for either portrait or landscape orientation.

Q: Questionwould be able to place a 49-inch Samsung ultra-wide on it?

Asked 4 years ago by chris.

• A:Answer Hello, Screen size range: 13" - 32" Compatibility: 75mm x 75mm & 100mm x 100mm Weight capacity: 17.6 lbs. per monitor Tilt: +/-45° Swivel: +/-90° Rotation: +/-180° Height Adjustment: 16.5" Per Monitor

  Answered 4 years ago by Mount-it Team

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Q: QuestionI have only one 32" monitor. Do I need to hook up the mount above the divider if I'm not planning to use a second monitor?

Asked 4 years ago by Grimace.

• A:Answer Hello, either way is fine as long as you are within weight capacity limits and vesa patterns

  Answered 4 years ago by Mount-it Team

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Q: QuestionIs the max weight per monitor or combined total weight?

Asked 5 years ago by Anonymous.

• A:Answer Dear Customer, The max weight stated here is the total weight, making each monitor max weight about 17-18 lbs. Thank you, Support Team

  Answered 4 years ago by Mount-it Team

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Q: QuestionWhat is the full width of the desktop clamp? How many inches of opening at full open?

Asked 5 years ago by InkwiringMind.

• A:Answer Dear Customer, The specs are as followed : min 0.39" - max 3.5" Thank you

  Answered 4 years ago by Mount-it Team

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Q: QuestionWho do I contact for missing hardware/tools?

Asked 2 years ago by dmh9992.

• A:Answer Hi dmh9992, Please reach out to us at (855) 915-2666, M-F 5:00 AM to 5:00 PM PST for assistance.

  Answered 2 years ago by Mount-it Team

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Q: QuestionIs the 35" height including the clamp at the bottom? If not, what would be the height from table surface once it's installed (or the length of just the stand pole) to the top of the stand?

Asked 2 years ago by George.

• A:Answer Hello George, The 35" measurement is just the pole. The clamp is not included in that measurement. Hope that helps. Thank you!

  Answered 2 years ago by Mount-it Team

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Q: QuestionIs the stand mount compatible to all computer monitors/tvs?

Asked 4 years ago by Quest.

• A:Answer No, your monitors must be VESA compatible. Basically your monitors and/or TVs must have the mount holes on the back of them or this will not work for you. Also, it only supports up to 32" displays. Make sure your monitors are not over the recommended weight as if they are, your screens will always be at a downwards angle.

  Answered 4 years ago by JazzVerified Purchase

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Q: QuestionWould this mount be able to support two ultrawide 35" computer monitors?

Asked 4 years ago by Anonymous.

• A:Answer Dear Customer, Determining your TV’s compatibility is very simple. A TV mount is simply a metal bracket that carries a certain amount weight and has the ability to attach to various TV sizes. On the back of every VESA-compatible TV is a bolt hole pattern. These bolt holes are where you can connect your TV to a TV mount. By measuring your TV’s VESA pattern (example 200mm length x 200mm height), you’ll be able to see if the TV mount you want can accommodate this pattern. The second thing you have to check for is if the TV mount can carry the weight of your TV. Thank you, Support Team

  Answered 4 years ago by Mount-it Team

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Q: Questionwould i be able to put a 32 inch tv on top with a 24 inch monitor on the lower bracket?

Asked 1 year ago by Radders.

• A:Answer Dear Customer, If your TV is under the product's weight capacity (17.5lbs) and has a compatible VESA pattern (75mm x75mm or 100mm x 100mm) then it should work on this product. Thank you for your question.

  Answered 1 year ago by Mount-it Team

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Q: QuestionWill this work with the Samsung M7 smart monitor?

Asked 3 years ago by rydog.

• A:Answer Hello, Screen size range: 13" - 32" Compatibility: 75mm x 75mm & 100mm x 100mm Weight capacity: 17.6 lbs. per monitor Tilt: +/-45° Swivel: +/-90° Rotation: +/-180° Height Adjustment: 16.5" Per Monitor Thank you, Mount-It! support!

  Answered 3 years ago by Mount-it Team

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