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Sorry, there was a problem. Please try again later.Hello ---, A broken screen may be covered, but it depends on the type of protection plan or membership you have. Plans that include accidental damage from handling typically cover issues like cracked or shattered screens, drops, or other accidental damage. The easiest way to confirm your exact coverage is to check your protection plan details in your Best Buy account or contact our Social Media team if you’d like someone to look to look into this for you. Just mention our Social Media team on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Just mention that it’s in response to your My Best Buy review so they can help.
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