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Hello. Thank you for your review and feedback. We are saddened to hear you have chosen not to renew your My Best Buy Total membership. While there are a ton of benefits, we know it may not be for everyone at every point in time. Our membership is a renewed yearly membership, which renews at the end unless you contact us to cancel it. This is gone over at the time of sale for the membership and is in the Terms and Conditions of the membership. For more information on your membership terms, please visit https://www.bestbuy.com/memberships. lf you need assistance in canceling the membership, please reach out to our team on social media. We can be found at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
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