I have the total membership and just tried to call the geek squad and was asked for my credit card. Why would they do that? It’s for an item I bought at the store with my total membership. null

Question

stoneface · Accepted Answer

See you have enough money to cover the labor

Memberships Expert Team · Answer

Thanks for reaching out to us, Chris! We appreciate you taking the time to leave a question regarding your My Best Buy Total™ membership. When contacting us by phone, please ensure that you are calling the right number, which is 1-888-237-8289. Depending on the item and coverage, if there was an additional repair cost, you may have been asked to pay for it securely by phone. If you would like us to look into this closer, or have any questions for us, you can always reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!

Answered by Memberships Expert Team 8 months ago

“I have the total membership and just tried to call the geek squad and was asked for my credit card. Why would they do that? It’s for an item I bought at the store with my total membership.”

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