Questions & Answers

Q: QuestionCan this wireless charger be used to jump-start a vehicle?

• A:Answer Yes, this wireless charger can jump-start vehicles up to 10 cylinders.

Q: QuestionDoes this charger have a feature to indicate its battery level?

• A:Answer Yes, the charger has an LED battery indicator light to show the battery power level.

Q: QuestionWhat is the battery capacity of this charger?

• A:Answer This myCharge wireless charger has a 5,000mAh battery.

Q: QuestionDoes this wireless charger come with any safety features?

• A:Answer Yes, it has a safety protection system that guards against short circuit, reverse connection, polarity and is spark-free.

Q: QuestionWhat type of battery does this wireless charger use?

• A:Answer This wireless charger uses a high capacity lithium-ion battery.

Q: QuestionCan you plug a cable in unit port to charge it instead of plugging it in wall?

Asked 1 year ago by DeeCee.

• A:Answer Hello The device needs to be plugged into the wall to charge if the device has wall prongs

  Answered 1 year ago by myCharge Customer Care

  
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Q: QuestionIs the only way to charge the u it by plugging it in? And while plugged in will it pass through charge a device?

Asked 1 year ago by DeeCee.

• A:Answer Yes, you will have to plug the device in to charge. If does offer pass-through charging but the unit may charge slower during this time. Its recommended to charge the device fully before charging your intended phone etc.

  Answered 1 year ago by myCharge Customer Care

  
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Q: QuestionThis product only seems to exist on BestBuy.com. Your website doesn't mention it at all and Google searches come up blank. Is this a Ghost product that will be unsupported and denied existence if it needs Warranty?

Asked 1 year ago by ICannotFly.

• A:Answer I bought mine in the store. There is New version of this device out already. Probably why you won’t see it as much.

  Answered 1 year ago by JacobSVerified Purchase

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Q: QuestionHow long will this device hold a charge without being plugged into a wall socket?

Asked 2 years ago by Anonymous.

• A:Answer Hello, This will depend on different factors. If the device is being used when not plugged in if the device is charging a phone or other small device i.e. phones how many programs are running in the background How long the device was being charged.

  Answered 2 years ago by myCharge Customer Care

  
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