Questions & Answers

Q: QuestionWill there be a restock of this version of the soundbar soon?

Asked 6 years ago by NoWayJose.

• A:Answer It will be replaced by our 2019 model, the Shockwafe Elite 7.2.4 Channel Soundbar with Dolby Atmos, Dolby Vision, DTS:X and SSE Technology. The speaker configuration will be the same (it will also have 2 subwoofers and 2 rear speakers). The item is expected to go live on BestBuy in late August.

  Answered 6 years ago by Nakamichi Support

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Q: QuestionIs there a Dolby Atmos update for this system?

Asked 6 years ago by Dicko6.

• A:Answer Yes there is. The Dolby Atmos update can be downloaded here: https://www.helpdesk.nakamichi-usa.com/72-dtsx-sse-firmware-upgrade

  Answered 6 years ago by Nakamichi Support

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Q: Questionwhat kind of cable is that an actual plug into the wall or is it regular positive and negative speaker cable

Asked 7 years ago by Bob.

• A:Answer The rear satellite speakers have a coaxel single prong type connection to the bass speakers that is very long in length and the bass speakers have a 2 prong standard connection to an outlet. Hope this answers your question..

  Answered 7 years ago by Tonloc73Verified Purchase

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Q: QuestionOn the two surround speakers, how long is the power cable for them?

Asked 7 years ago by Bob.

• A:Answer 16.4 ft each

  Answered 7 years ago by Sbara

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Q: Questioncan this soundbar be ordered for me? nakamichi shockwafe elite

Asked 6 years ago by scotty.

Q: QuestionIf the new system is going live in late August 2019, can it be pre-ordered? Or notification sent when we can order?

Asked 6 years ago by Share5.

• A:Answer Unfortunately, it cannot be pre-ordered on BestBuy. If you'd like a notification, please send an email to [email protected]. Once we have your email address, we will notify you as soon as the item is live on BestBuy.

  Answered 6 years ago by Nakamichi Support

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Q: QuestionI have my TV mounted on has a articulating arm so I can adjust the viewing angle of the TV. I want attach & hang the S Elite soundbar under or over my TV so that the bar will point in the same direction as the TV. Does the bar have holes on the back?

Asked 6 years ago by Tom.

• A:Answer Yes the bar has holes on the back and comes with a wall-mounting kit, including all the brackets and screws needed for it to be mounted on the wall. We also strongly recommend mounting it under your TV rather than over it. Thank you.

  Answered 6 years ago by Nakamichi Support

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Q: QuestionI have an old, 1995, Bose surrounds sound system. It works, but not with the efficiency of the new front bar, woofer, rear speakers do. What is the difference in the 12-1400$ units compared to the 500-700$ units? Le

Asked 6 years ago by porschelover.

• A:Answer Hi, in our $1299 unit (Shockwafe Ultra 9.2.4 soundbar w/ Dolby Atmos), you will get the performance equivalent to that of an AVR-powered full-featured surround sound system, but with the simplicity of a soundbar (setup time of 30 minutes or less). This is due to it being the only soundbar in the market with 2 subwoofers and 4 surround speakers. As for the $500-700 units, there will only be 1 subwoofer and 2 surround speakers. Still, amazing value and price-to-performance ratio.

  Answered 6 years ago by Nakamichi Support

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