Thank you for your question. A Neato robot can clean all floor types including carpet, tile, laminate and hardwood floors. Neato will have difficulty with thick shag rugs or carpet – we recommend that carpet and rug fibers be 15mm / 0.6 in or less. Neato may also have trouble with carpet made of synthetic fiber, even if it is 15mm/ 0.6 in or less.
Your Neato Team