“What do I do if after the latest, faulty, untested update D10 became unusable and Neato can't do anything to fix it? It was a good vacuum robot for 3 months. Nothing but problems after an update. Neato is ignoring the problem. How do I get my money back?”
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Hello! We're very sorry that you seem to be experiencing issues after the latest firmware update. We'd encourage you to get in touch with our support team at www.neatorobotics.com/customer-care/ so we can look into this for you!
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