Questions & Answers

Name: Neato Robotics - D10 Intelligent Wi-Fi Connected Robot Vacuum - Silver
Brand: Neato Robotics
SKU: 6440515
Price: 599.99 USD
Rating: 4 (52 reviews)

Neato Robotics - D10 Intelligent Wi-Fi Connected Robot Vacuum - Silver

Model:: 945-0366; |
SKU:: 6440515

User rating, 4 out of 5 stars with 52 reviews.

Highly rated by customers for:

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QuestionDoes this have twin-spinning brushes or a single sided brush ? What kind of roller, brush or rubber ?
Asked 4 years ago by Bushes.
- Answer Single brush
  Answered 3 years ago by Mykl
  Answer this question
QuestionWhat do I do if after the latest, faulty, untested update D10 became unusable and Neato can't do anything to fix it? It was a good vacuum robot for 3 months. Nothing but problems after an update. Neato is ignoring the problem. How do I get my money back?
Asked 3 years ago by Maximus.
- Answer Hello! We're very sorry that you seem to be experiencing issues after the latest firmware update. We'd encourage you to get in touch with our support team at www.neatorobotics.com/customer-care/ so we can look into this for you!
  Answered 3 years ago by Neato Product Expert
  Answer this question
QuestionI'm shocked how terrible the reviews are on this device. I have the original Botvac Connected, but it needs a new battery. I'm thinking about a new D10 rather than a new battery for my old one. Are these still terrible? Did software updates help?
Asked 3 years ago by Bean.
- Answer I have not had any issues with mine so far.
  Answered 3 years ago by Mykl
  Answer this question

Showing 1-3 of 3 questions

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Questions & Answers

Neato Robotics - D10 Intelligent Wi-Fi Connected Robot Vacuum - Silver

Q: QuestionDoes this have twin-spinning brushes or a single sided brush ? What kind of roller, brush or rubber ?

Q: QuestionWhat do I do if after the latest, faulty, untested update D10 became unusable and Neato can't do anything to fix it? It was a good vacuum robot for 3 months. Nothing but problems after an update. Neato is ignoring the problem. How do I get my money back?

Q: QuestionI'm shocked how terrible the reviews are on this device. I have the original Botvac Connected, but it needs a new battery. I'm thinking about a new D10 rather than a new battery for my old one. Are these still terrible? Did software updates help?

Top Rated

QuestionDoes this have twin-spinning brushes or a single sided brush ? What kind of roller, brush or rubber ?

QuestionWhat do I do if after the latest, faulty, untested update D10 became unusable and Neato can't do anything to fix it? It was a good vacuum robot for 3 months. Nothing but problems after an update. Neato is ignoring the problem. How do I get my money back?

QuestionI'm shocked how terrible the reviews are on this device. I have the original Botvac Connected, but it needs a new battery. I'm thinking about a new D10 rather than a new battery for my old one. Are these still terrible? Did software updates help?