Questions & Answers
- Model:
- 945-0366
- |
- SKU:
- 6440515
Highly rated by customers for: Cleaning Performance, Battery Life, Navigation
Page Showing 1-3 of 3 questions
Q: QuestionDoes this have twin-spinning brushes or a single sided brush ? What kind of roller, brush or rubber ?
Asked by Bushes.
- A:Answer Single brush
Answered by Mykl
Q: QuestionWhat do I do if after the latest, faulty, untested update D10 became unusable and Neato can't do anything to fix it? It was a good vacuum robot for 3 months. Nothing but problems after an update. Neato is ignoring the problem. How do I get my money back?
Asked by Maximus.
- A:Answer Hello! We're very sorry that you seem to be experiencing issues after the latest firmware update. We'd encourage you to get in touch with our support team at www.neatorobotics.com/customer-care/ so we can look into this for you!
Answered by Neato Product Expert
Q: QuestionI'm shocked how terrible the reviews are on this device. I have the original Botvac Connected, but it needs a new battery. I'm thinking about a new D10 rather than a new battery for my old one. Are these still terrible? Did software updates help?
Asked by Bean.
- A:Answer I have not had any issues with mine so far.
Answered by Mykl
Page 1, Showing 1-3 of 3 questions
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