Questions & Answers

Q: QuestionDoes the Vertuo Lattissima Espresso Machine require pre-ground coffee or does it have a built-in grinder?

• A:Answer The Vertuo Lattissima Espresso Machine does not require pre-ground coffee. It uses Nespresso Vertuo capsules, which are pre-filled with coffee grounds. The machine has a built-in capsule system that punctures the capsule and spins it at high speed to extract the coffee.

Q: QuestionHow heavy is the Vertuo Lattissima Espresso Machine?

• A:Answer The weight of the Vertuo Lattissima Espresso Machine is 13.9 pounds.

Q: QuestionHow many different coffee blends are available for the Vertuo Lattissima Espresso Machine?

• A:Answer The Vertuo Lattissima Espresso Machine by De'Longhi offers a wide variety of over 30 permanent specialty Vertuo coffees to choose from. A complimentary tasting pack of assorted coffee blends is also included with the machine. These capsules are exclusively compatible with Nespresso Vertuo machines.

Q: QuestionDoes the Vertuo Lattissima Espresso Machine come with a complimentary tasting pack of coffee pods?

• A:Answer Yes, the Vertuo Lattissima Espresso Machine comes with a complimentary tasting pack of coffee pods. The assortment of the tasting pack may vary.

Q: QuestionWhat is the voltage and wattage of the Vertuo Lattissima Espresso Machine?

• A:Answer The voltage and wattage of the Vertuo Lattissima Espresso Machine for the USA and Canada are 120 volts and 1500 watts. For other countries, it operates at 220-240 volts and 1300-1500 watts.

Q: QuestionWhat type of coffee pods does the Vertuo Lattissima Espresso Machine use?

• A:Answer The Vertuo Lattissima Espresso Machine uses Nespresso Vertuo capsules. These capsules are specifically designed for use with Nespresso Vertuo machines and are not compatible with other coffee pod systems.

Q: QuestionWhat are the dimensions of the Vertuo Lattissima Espresso Machine?

• A:Answer The dimensions of the Vertuo Lattissima Espresso Machine are 7.5 x 16 x 12.4 inches.

Q: QuestionWhat is the capacity of the water tank in the Vertuo Lattissima Espresso Machine?

• A:Answer The water tank capacity of the Vertuo Lattissima Espresso Machine is 40 ounces. The context mentions "Water tank capacity 40 oz".

Q: QuestionHow many different coffee sizes does the Vertuo Lattissima Espresso Machine offer?

• A:Answer The Vertuo Lattissima Espresso Machine offers a variety of coffee formats in 6 sizes: 5, 8, 12, and 18 fl. oz coffees, as well as single and double espressos.

Q: QuestionAre the coffee pods used with the Vertuo Lattissima Espresso Machine recyclable?

• A:Answer Yes, the coffee pods used with the Vertuo Lattissima Espresso Machine are recyclable through Nespresso's free recycling program. Nespresso capsules are made of aluminum, which is widely recyclable.

Q: QuestionWhat is the capacity of the milk container on the Vertuo Lattissima Espresso Machine?

• A:Answer The milk container on the Vertuo Lattissima Espresso Machine has a capacity of 16 fl. oz or 473 ml. It is detachable and dishwasher safe.

Q: QuestionDoes the Vertuo Lattissima Espresso Machine have an automatic shut-off feature?

• A:Answer Yes, the Vertuo Lattissima Espresso Machine does have an automatic shut-off feature. It will automatically turn off after 2 minutes of non-use. Additionally, the machine can be manually turned off by holding the coffee button for three seconds.

Q: QuestionDoes the milk container keep the milk cold like a fridge does? Or do you have to clean it out each time you use it.

Asked 1 year ago by Brittney.

• A:Answer Hello, No, the milk container doesn't keep the milk cold, and we recommend cleaning the milk container after every use.

  Answered 1 year ago by DeLonghi Customer Care

  
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Q: QuestionMy machine is stuck in the descaling request mode- after descaling and restarting it still won't work. How do I fix this?

Asked 1 week ago by Jo.

• A:Answer Thank you for your question and review. Please feel free to call Nespresso directly, 800.562.1465. A Machine Expert will be happy to guide you.

  Answered 1 week ago by Nespresso Team

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Q: QuestionI can order the product from Bestbuy store of Puerto Rico

Asked 1 year ago by Anonymous.

• A:Answer Hello, Can you give us a call at 1 (888) 237-8289 we will be more than happy to help.

  Answered 1 year ago by DeLonghi Customer Care

  
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Q: QuestionCan flavoring syrup be added to the cup of coffee at any point in the process?

Asked 1 year ago by Anna.

• A:Answer Sure, as long as you add it to the cup that the coffee/milk is dispensing into.

  Answered 1 year ago by RakaeVerified Purchase

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Q: QuestionIs there any guarantee

Asked 2 years ago by Anonymous.

• A:Answer I added the BB warranty

  Answered 1 year ago by RakaeVerified Purchase

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