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Page Showing 21-40 of 62 questions
  • QuestionHow much a month and info do you need

    Asked by Thomas.

    • Answer Hi. This is Janet from NET10 Wireless. We need to have a full understanding about your query in order for us to fully address it. Please chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!

      Answered by TracFone Wireless

  • Questioncan I use it on my xbox and do I need to sign a contract how much is a monthly plan

    Asked by Johnny.

    • Answer Hi. This is Janet from NET10 Wireless. Yes, you can connect your Xbox to NET10 Mobile Hotspot. We do not have a contract as we are a prepaid service. As for our products' specifications and price lists, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!

      Answered by TracFone Wireless

  • QuestionI would like to take it to germany and italy will it work?

    Asked by Anonymous.

    • Answer Hi. This is Janet from NET10 Wireless. Unfortunately, the NET10 Mobile Hotspot will not work when used outside the United States nor cannot be activated with any service other than NET10 Wireless. Have a nice day!

      Answered by TracFone Wireless

  • QuestionCan I use this in my car for my Ipod so I will receive internet signal?

    Asked by PJ.

    • Answer Hi. This is Janet from NET10 Wireless. Yes. You can charge up this device then go wireless. This device will provide you decent internet connection anywhere we have network coverage. Have a nice day!

      Answered by TracFone Wireless

  • QuestionHello can I use this device international? Iam traveling to Jamaica will I still have service ?

    Asked by Anonymous.

    • Answer Hi. This is Janet from NET10 Wireless. Unfortunately, you will not have NET10 service when outside the United States. Service is not available while roaming as well. You may check our coverage map through our website or by texting the keyword COVERAGE to 611611. Have a nice day!

      Answered by TracFone Wireless

  • QuestionWill this work for PS4 Gaming?

    Asked by Dawn.

    • Answer Hi. This is Janet from NET10 Wireless. Yes. Given that you are located in a good coverage area, the NET10 Mobile Hotspot service will be able to sustain your data needs. Have a nice day!

      Answered by TracFone Wireless

  • QuestionDoes this work like regular WiFi internet or does data run out like the cellphone hotspot

    Asked by Kim.

    • Answer Hi. This is Janet from NET10 Wireless. The Mobile Hotspot high-speed data allotments will run out according to your usage. We do not have unlimited data plans for our Mobile Hotspot device. For further queries or concerns, feel free to chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!

      Answered by TracFone Wireless

  • QuestionCAN YOU PLEASE GIVE ME A PHONE NUMBER OF A CUSTOMER SERVICE REP. TO I MAY BUY DATA FOR MY HOT SPOT MOBILE. I PREFER TO TALK TO A LIVE PERSON. THANK YOU.

    Asked by BONNIE.

    • Answer Hi. This is Janet from NET10 Wireless. Thank you for reaching out to us. Our Live Chat representatives can fully assist you with your airtime purchase. Just chat with us at http://bit.ly/2lHoBuo. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. For your future reference, you may also text the key word BUY to 611611 to purchase your desired service plan using your phone and your registered credit/debit card. Have a nice day!

      Answered by TracFone Wireless

  • QuestionHow do you buy the plans for the wifi Hotspot?

    Asked by Juanita.

    • Answer Hi. This is Janet from NET10 Wireless. There are several options where you can purchase our Data Plans for our Mobile Hotspot devices. You may acquire it through our retailers online or through their store outlets, if situation permits. You may also buy it through NET10 website, by texting the code BUY to 611611, or by contacting Customer Care. Just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a nice day!

      Answered by TracFone Wireless

  • QuestionWill this work on my ps5

    Asked by Doe.

    • Answer Yep, but your ps5 is going to gobble up the data service really quick.

      Answered by mjkman

  • QuestionDoes it come with usage or do you have to buy a card as well?

    Asked by Sherryb.

    • Answer You have to purchase a plan.

      Answered by pikepc

  • QuestionHow do I know how many GB I need, is unlimited available?

    Asked by Anonymous.

    • Answer Hi. This is Janet from NET10 Wireless. Data usage may vary depending on the specific content viewed or downloaded, device, network and other factors. The size of photos, videos, web pages, file attachments, applications, and other wireless internet usage varies widely as well. As for our Unlimited Plans, they are not available for Mobile Hotspot devices. To further discuss your query, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

      Answered by TracFone Wireless

  • QuestionI haven't used my Hot spot in over a year. Can I still use it?

    Asked by Hithere.

    • Answer Hi. This is Robert from NET1O Wireless. Let us check if it is still possible for you to reactivate the device. For us to better address your concern, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.

      Answered by TracFone Wireless

  • QuestionHow many devices can I connect to this device. How much do I pay a month. Is the wifi unlimited

    Asked by Kalista.

    • Answer Hi. This is Robert from NET10 Wireless. While up to five devices may be connected to your Mobile Hotspot at one time, a single connected device will experience optimal speeds. Performance will be reduced if multiple devices access data through the Hotspot simultaneously. Actual data speed, availability and coverage will vary based on device capabilities, usage, your location and network availability. Thank you.

      Answered by TracFone Wireless

  • QuestionCan this device work internationally?

    Asked by Milton.

    • Answer Hi. This is Janet from NET10 Wireless. Unfortunately, no. This Mobile Hotspot device will only work wherever we have network coverage, within the US. Thank you for your inquiry. Have a nice day.

      Answered by TracFone Wireless

  • QuestionWill this Work with Verizon prepaid

    Asked by Dale.

    • Answer Hi. This is Janet from NET10 Wireless. Unfortunately, it will not work. The NET10 Mobile Hotspot device is carrier locked and will only work when used with our service. Have a nice day!

      Answered by TracFone Wireless

  • QuestionWill the Net10 Mobile Hotspot work with a Consumer Cellular serviced smart phone?

    Asked by DWU2.

    • Answer Hi. This is Janet from NET10 Wireless. Yes. You will be able to connect any Wi-Fi devices to our Mobile Hotspot device, regardless of its network provider.

      Answered by TracFone Wireless

  • Questionis it unlocked?? i mean, can i use it abroad???

    Asked by Anonymous.

  • QuestionI have a wrecker service. I have my square and tow program on a Galazy Tab A. Can i use this to have wifi to run those programs anywhere I go. Out in the country etc? I have to have wifi for this.

    Asked by Donna.

    • Answer These units use the Verizon towers to get the internet. If you have a decent signal on the Verizon network, it should work for you.

      Answered by pikepc

  • QuestionI am no longer subscribed to an internet provider. Can I use this to stream using a roku device? I need 5mbits. Help!!!

    Asked by Hank.

    • Answer Hi. This is Janet from NET10 Wireless. Yes. Given that you are in a location where you can get good network connection, you will be able to use Wi-Fi service at its optimal speed.

      Answered by TracFone Wireless